Senior Network Operations Engineer

3 weeks ago

Toronto ON, Canada Akamai Full time

Do you have a passion for network engineering technologies? Are you looking for the freedom to innovate and help shape the next generation of the network? Join our Network Operations Engineering team Our group is responsible for maintaining, troubleshooting, and enabling networking systems deployed on Akamai's security scrubbing network.

Partner with the best

As a Network Operations Engineer Senior, you will join a 24x7 shift-based team. This includes resolving immediate customer impacting issues and lower severity issues. You'll collaborate with cross-functional teams to operationalize new security and traffic delivery products. You will also work with team members to improve network operation efficiency.

As a Network Operations Engineer Senior, you will be responsible for:

  1. Providing subject matter expert advice during technical incidents
  2. Troubleshooting layer 2 and layer 3 VPN performance issues
  3. Providing technical and product support for customers experiencing issues
  4. Developing alerts and dashboards that enable monitoring of network issues
  5. Developing and maintaining tools, documentation, and procedures to support the operation of a large-scale network infrastructure
  6. Installing, configuring and maintaining routers and switches

To be successful in this role you will:

  1. Be able to work night shifts - 5 days per week for 8 hours (6:30 PM - 2:30 AM CET)
  2. Have experience in SQL and developing queries to extract data from multiple tables
  3. Have excellent communication and customer service skills
  4. Have IP network design, Ethernet technologies
  5. Have experience with Linux/Unix and related tools
  6. Have experience configuring and troubleshooting Cisco and Juniper routers and switches
  7. Have experience with Internet routing protocols and service provider networks (i.e. BGP/ISIS/OSPF/MPLS)
  8. Have experience managing and troubleshooting IP computer networks

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

What makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  1. Your health
  2. Your finances
  3. Your family
  4. Your time at work
  5. Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you #LI-Remote

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