General Manager

5 days ago


Squamish BC, Canada JRoss Hospitality Recruiters Full time €85,000 - €95,000

They create unique experiences at nature’s doorstep, blending local flavours with exceptional customer service. The ideal candidate will be a strategic thinker, a stellar operator, and a great leader, with a strong retail and food service management background, dedicated to driving revenue and delivering guest experience. hiring ASAP.

Operations Management:
Implement and maintain operational policies and procedures to enhance productivity and customer satisfaction.
Ensure compliance with health, safety, and liquor licensing regulations.
Financial Management:
Develop and manage budgets, financial forecasts, and P&L statements.
Monitor financial performance, identify areas for cost reduction and revenue enhancement.
Foster a positive work environment and promote high performance and customer service excellence.
Manage team performance to ensure deliverables are met.
Address customer inquiries, feedback, and complaints in a timely manner on all channels.
Develop strategies to enhance overall customer experience and build community and customer loyalty.
Inventory and Supply Chain Management:
Manage inventory levels for liquor store, grocery, and takeout operations.
Develop and maintain supplier relationships, negotiate contracts, and ensure efficient stocking processes.
Work with team to ensure visual presentation standards meet brand expectations and enhance customer experiences.
Implement and manage Inventory software system for inventory control and POS (Lightspeed).
Handle invoicing, weekly payroll, and tips distribution.
Proven experience as a General Manager in retail liquor store, grocery, or food service management.
Strong organizational, inventory management, and communication skills.
Excellent leadership and team management abilities.
Entrepreneurial mindset with a passion for start-ups and new ventures.
Knowledge of health, safety, and liquor licensing regulations.
Proficiency in MS Office and POS systems.

CORPORATE CULTURE
Competitive salary and performance-based incentives.


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