Retail Store Management
4 weeks ago
Amanda discovered MENTORSHIP working at TJX
Having worked in all three of our stores – Winners, HomeSense & Marshalls, Amanda advanced her career by ensuring her team members are prepared to rise to challenges. At TJX, we mentor and train you to fully understand our business, because we want you to succeed
Dedicated training and on-the-job resources to enhance your development
Accountability to improve overall store profit, delivering sales results, controlling expenses, and reducing shrink and damage by managing store operations including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving;
Direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in Store
Responsible for ensuring TJX Canada programs, procedures and policies are communicated, adhered to/ executed, to reduce risk and expenses, by reviewing Store reports, conducting store walkthroughs, audits and establishing program meetings with Associates
Develop and communicate action plans to Store teams identifying upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives that require future planning; review changes to merchandising and inventory guidelines and execute changes to Store floor plans as needed
Identify and develop recommendations for District Manager and Business Development teams on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes; report on competition analysis (merchandise pricing, presentation, customer service etc.)
Minimum 5 years management experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety and loss prevention
Demonstrated management and leadership ship skills with the ability to act as a collaborative partner and positively influence management and staff to act in the best interest of the Company by providing advice feedback and guidance to resolve problems
Strong problem solving and customer service skills with ability to make decisions quickly and prioritize activities and resources in fast paced changing store environment
~ Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching
The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands
By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
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