Customer Service Administrator
2 months ago
The role of the Customer Support Administrator is to provide customer-focused day-to-day support in relation to customers and dealer groups doing business with TRADER. This role will involve some contact with the customer for specific matters. The role will also include processing and setting up contracts and amendments, handling billing inquiries including processing and setting up billing for all online products. Other key responsibilities include capturing, managing and quality assurance of all products entered into the system for the customer. The Customer Support Administrator works closely with cross functional teams to ensure client contracts are uploaded and billed correctly.
What you’ll do…
-Managing inbound communications (phone or email) from customers or dealer groups related to the set-up or amendment of contracts.
-Capture, process and QA all online products for the customer, including domain inquiries and set up.
-Communicate with the Sales team to provide follow up answers to billing questions or concerns raised by the customers.
-Generate reports from internal systems to validate billing information is processed for the customer.
-Respond to customer enquiries as needed.
What you bring to the table…
- Must be very detailed oriented and very customer focused
- Must be organized and able to manage clients expectations
- Be self-motivated and work individually and as a team
- Have a sense of urgency to resolve and investigate issues
- Able to work in a fast paced and deadline driven environment
- Must have experience working on the phone, via chat and email support with customers
Must have…
- College diploma
- Solid verbal/written communication skills
- MS Office experience – specifically Excel is essential
- Previous customer service experience
- Strong customer service skills
- Strong analytical skills
- Previous experience working with software systems (including CRM tools, data entry systems)
We have other current jobs related to this field that you can find below
-
Customer Service/ Office Administrator
1 month ago
Canada Craftsman Collision Ltd. Full time €42,000 - €55,000Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. We're currently seeking a part time Customer Service and Office Administrator at our new Salmon Arm location, 8:00 am - 1:00 pm. We offer competitive wages ranging from $42,000 to $55,000...
-
Customer Service and Office Administrator
1 month ago
Canada Craftsman Collision Ltd. Full time €42,000 - €55,000Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 600 ambitious people who share our...
-
Canada Craftsman Collision Ltd. Full time $42,000 - $55,000Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we're also a family that cares about the people we work with. We're currently seeking a part time Customer Service and Office Administrator at our new Salmon Arm location, 8:00 am - 1:00 pm. We offer competitive wages ranging from $42,000 to $55,000...
-
Customer Service Representative
4 days ago
Canada Town of Milton Full timeKey Responsibilities: Responsible for the timely, professional, courteous, and effective handling of Recreation and Culture inquiries and service requests including:Inquiries about facility programs and services, fees and subsidy opportunities, and admission standards Facility navigation/tours and rental inquiries Navigation and usage of the recreation...
-
Customer service coordinator
1 month ago
Canada Novavia Full timeNova Via is an online immigration agency based in Canada, dedicated to assisting clients in their journey to study or immigrate to Canada. With a focus on providing personalized guidance and support, Nova Via helps individuals navigate the complexities of Canadian immigration processes and the hastle of choosing your college of education, ensuring a smooth...
-
Customer service coordinator
5 days ago
Canada Novavia Full timeNova Via is an online immigration agency based in Canada, dedicated to assisting clients in their journey to study or immigrate to Canada. With a focus on providing personalized guidance and support, Nova Via helps individuals navigate the complexities of Canadian immigration processes and the hastle of choosing your college of education, ensuring a smooth...
-
Customer Service Assistant
5 days ago
Canada Enterprise Truck Rental Full timeTakeincoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls forcallback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting...
-
Customer Service Representative
4 days ago
Canada ProResp, Inc.] Full timeJob Description:Job Description Client Service Representative (Medical Administration)Location: Kanata ProResp (Kanata, Ontario)Full-time Permanent Role (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)Salaried position: Starting around $23-24/hr Client Service Representatives (CSR) at ProResp play an essential administrative role ensuring the success of...
-
Customer Service Representative
3 weeks ago
Canada Bio-Rad Laboratories Full timeOverview: Nous sommes présentement en processus de recrutement pour un poste de représentant(e) Service à la clientèle. Nous recherchons donc un(e) individu(e) possédant les meilleures qualifications pour se joindre à notre équipe dynamique, dans un environnement de travail agréable, ou règne un bel esprit de collaboration et de travail...
-
Customer Service Representative
1 month ago
Canada University Health Network Full timeCompany Description Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa, and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and...
-
Canada FedEx Supply Chain Full timeFull job description Shift H: Friday-Sunday, 6AM-6PM Operations Support Quality About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry, offering diverse services that enable business commerce. Having proven itself in terms of innovation and operational excellence, FedEx Supply Chain...
-
Customer Service Representative
5 days ago
Canada Bio-Rad Laboratories Full timeOverview: Nous sommes présentement en processus de recrutement pour un poste de représentant(e) Service à la clientèle. Nous recherchons donc un(e) individu(e) possédant les meilleures qualifications pour se joindre à notre équipe dynamique, dans un environnement de travail agréable, ou règne un bel esprit de collaboration et de travail d'équipe,...
-
Customer Service Representative
5 days ago
Canada startup - Jobboard Full timeTRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in...
-
Customer Service Professional
5 days ago
Canada All Weather Windows Ltd Full timeCustomer Service Professional (CSP) - Maternity Leave Contract Job Category : Administration Requisition Number : CUSTO001609 Apply now Posted : May 10, 2024 Full-Time On-site Locations Showing 1 location Edmonton A Ave Edmonton, AB T5S2K7, CAN Description I'm ready. I want a challenge. I want the chance to work in a successful company who...
-
Customer Service Representative
4 weeks ago
Canada Colas Full time**Subsidiary**:McAsphalt **Mission**: Logistics Customer Service Agent is responsible for helping to maintain the day-to-day operation and administrative duties associated with Dispatch Center. This position you will interact directly with our customers both internal and external, recording and screening of all incoming orders, use dispatch computer and...
-
Customer Service Representative
1 month ago
Canada Rentokil Pest Control South Africa Full timeCustomer Service Representative Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America....
-
Customer Services Representative
1 month ago
Canada TIME's group Full timeEllsworth Adhesives is a global corporation specializing in the distribution of specialty chemicals and equipment. We distribute a wide range of adhesives, sealants, lubricants, coatings, encapsulants, tapes, soldering products, surface preparations, specialty chemicals, maintenance and repair products and dispensing equipment. We have more than thirty...
-
Customer Service/Admin Representative
2 months ago
Canada CARSTAR Canada Partnership, LP. Full timeReports To Owner Department Front Office Greeting Area Job Summary & Qualities The Candidate is the first impression that customers and other visitors have when they walk into or call your CARSTAR store. This person is responsible for creating a front office atmosphere that fosters a high level of service. The Front Administrator-CSR is the main...
-
Customer Service Representative
1 month ago
Canada Enterprise Truck Rental Full timeTakeincoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls forcallback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting...
-
Customer Service Representative
1 month ago
Canada Enterprise Truck Rental Full timeTakeincoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls forcallback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting...
