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Resort Services Operations Team Member
2 hours ago
Position: Resort Services - OperationsReports to: Resort Services Manager Employment: Seasonal, Full Time Start Date: Mid-November
Pay Rate: $19.00/hour End Date: Mid-April
Location: Big White Ski Resort
Job Description: The Resort Services Operations team is responsible for the seamless planning, organizing and execution of daily, weekly, and seasonal events, as well as providing support to the Resort Services Department in various capacities to ensure guest satisfaction and safety. This role requires a proactive and self-motivated individual with strong organizational and communication skills, capable of thriving in a fast-paced environment.
Position Requirements/Skills:
Proven self-motivation with the ability to work well with minimum supervision
Comfortable with public speaking and hosting events
Experience in planning and delivering events
Excellent organization, time management, and communication skills
Previous manual labor experiences are an asset
Ability to work well within a diverse team environment
Flexible availability, including evenings, early mornings, weekends, and statutory holidays
British Columbian Driver's License or willingness to obtain
Duties and Responsibilities:
Plan, organize, and execute all daily, weekly, and seasonal events, including but not limited to Bingo, Carnival, Tubing with the Moose, Moose Cruz, Christmas festivities, and New Year's celebrations
Maintain and control event supplies and inventory
Collaborate with various departments to ensure seamless event delivery and guest experience
Set up and maintain all equipment for events and mountain requirements including audio, games, tents, etc.
Ensure a high standard of cleanliness, perform routine building maintenance, and provide comprehensive support to guests, prioritizing their safety and satisfaction at all times
Assist in the timely and efficient removal of snow and ice to ensure the safety and accessibility of all resort areas for guests and staff
Monitor and restock supplies in common areas, ensuring all amenities are available and clean at all times
Adapt to new tasks and responsibilities as assigned by management
Conduct mascot appearances as required during events and day-to-day resort operations
Uphold the highest standards of internal and external customer service at all times
Physical Demands:
Ability to sit and stand for the duration of the shift
Ability to lift and carry up to 25 kg
Kneeling, bending, stooping, squatting, and stretching may be required
Work outdoors in cold conditions when necessary
