Seasonal Customer Support Representative, Full Time

2 weeks ago


Kelowna BC, Canada NVA Canada Full time

Do you have a passion for animals and seek an opportunity to show your excellent communication and problem-solving skills? Are you a skilled multi-tasker and seeking an opportunity to be part of a vibrant team supporting pet health in Kelowna, BC? We are seeking an experienced Veterinary Hospital Client Services Representative (CSR), who is detail oriented and demonstrates poise in a busy practice. If you recognize yourself as having these skills, this could be the right fit for you.
Other assets include a high degree of professionalism and the ability to communicate flawlessly with clients. Apply and become part of the valued animal hospital team and work within the City of Kelowna.
Someone who is committed to excellence in their work habits, in pursuing knowledge and education and motivated to help us grow our hospital.
What does a Client Service Representative do? Answer phone calls.
Process billing and payments.
o Service data and other pertinent information within practice management software.
Escalates complex matters to senior staff.
Additional administrative & housekeeping duties. Customer Service: 2+ years (required).
Administrative Experience: 2+ years (preferred).
Adaptive or experienced with Cornerstone, PetDesk and Vetstoria software.
Education or experience in related fields is considered an asset.
We offer the bells and whistles to perform your duties and excel within our gold standard care.
Full-time hours.
A Comprehensive Health Benefits Package (Medical, Dental, & Vision premiums, Life and Disability Insurance).
Health & Lifestyle Spending Account.
Health & Wellness Spending Account
Job Types: Full-time.
Shifts: Candidate must be flexible to work morning, afternoon, and weekends.
Ability to commute/relocate: Reliably commute or plan to relocate before starting work (required).
South Mission Animal Hospital (1-3818 Gordon Drive, Kelowna BC V1W 3G8).



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