Manager, Municipal Housing System Improvements
2 weeks ago
Summary of Duties:
Reporting to the Manager, Housing Services, the Manager, Municipal Housing System Improvements drives transformational change that will deliver meaningful results by promoting and leading the implementation of continuous improvement and process mapping using key performance indicators, tracking and reporting, with the goal of increasing the collective capacity of all leaders and employees across the Corporation of the City of London and related Agencies, Boards and Commissions in conjunction with London’s community and affordable housing providers. This position will manage projects and initiatives that support an increased level of service including data management, business processes and customer service improvements within community and affordable housing space.
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