Client Success Manager
4 weeks ago
We are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising.WHO WE ARE:Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology provides human-like understanding of the content in the web, the highest level of brand safety in the industry and unmatched cookieless targeting capabilities.We engage with the market on both demand and supply side to create, activate and launch high-quality advertising campaigns at scale. We are committed to creating a more beautiful, respectful and engaging way to do advertising.If you are interested in joining one of the fastest growing companies in Europe and work on massive scalability challenges, this is the place for you.KEY FIGURES2014 · Founded by two ex-Googlers2021 · Fundraising round of 40M€ & +10 countries & +230 Seedtaggers2022 · Fundraising round of 250M€ + expansion into the U.S market2023 · Expansion into 15 countries + 500 SeedtaggersYOUR CHALLENGEDevelop and deliver comprehensive account strategy and planning strategies (and documentation) prior to client onboarding.Initiate and execute client campaigns in accordance with agreed-upon timelines and budgets with Ad Operations team partner.Respond to client inquiries and coordinate internal responses in a timely manner.Ensure clients receive regular campaign performance reports with detailed metrics and additional insights as per their preferences ((e.g., weekly, monthly)Monitor campaign performance regularly and make necessary adjustments.Keep clients informed of any changes or issues affecting their campaigns promptly.Address client concerns or issues promptly and professionally.During campaigns, design strategies to provide “Next Best Action” for clients that leverage upselling strategies that can improve campaign performance - new products, channels, audience targeting, etc.Achieve Incremental Revenue Quarterly Goals for key accounts inside the book of responsibility.Conduct post-campaign analysis within one week of campaign completion to identify areas for improvement.Escalate unresolved issues to senior management or Adops as necessary, summarizing the problem and attempted solutions clearly.Hold regular team meetings with necessary stakeholders outside of the war rooms (bi-weekly) to discuss client accounts, share updates, and collaborate on strategies.Leverage internal tools (e.g., Slack, Jira, etc.) for efficient internal communication and task management.Track pod retention rate, campaign success metrics (should aim for >90% KPI attainment), and incremental dollarsMaintain a high customer satisfaction scoreYou will Succeed in this Role ifYou have 3+ year of Media, Advertising or Technology experience in a sales, marketing or support role, including internships.You understand key consumer trends with a focus on digital advertising, privacy and programmatic.You are proficient in English with excellent business writing skills in email and deck format.You have an eye for design and can build visually appealing presentations from scratch.You have strong relationships at key agencies and clients.You are an expert in SFDC or other CRM software.SEEEDTAG PERKS
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Manager, Client Success
1 week ago
Toronto, ON, Canada Exchange Solutions Full timeRole DescriptionThe Manager, Client Success is responsible for the day-to-day account operations and oversight as well as project management for key clients. The Manager, Client Success has a deep understanding of their assigned clients’ industry & key business objectives, and how Exchange Solutions’ products & services can help them achieve these...
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Manager, Client Success
1 week ago
Toronto, ON, Canada Exchange Solutions Full timeRole DescriptionThe Manager, Client Success is responsible for the day-to-day account operations and oversight as well as project management for key clients. The Manager, Client Success has a deep understanding of their assigned clients’ industry & key business objectives, and how Exchange Solutions’ products & services can help them achieve these...
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Manager, Client Success
2 weeks ago
Toronto, ON, Canada Exchange Solutions Full timeRole DescriptionThe Manager, Client Success is responsible for the day-to-day account operations and oversight as well as project management for key clients. The Manager, Client Success has a deep understanding of their assigned clients’ industry & key business objectives, and how Exchange Solutions’ products & services can help them achieve these...
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Manager, Client Success
2 months ago
Toronto, ON, Canada Maple Full timeABOUT MAPLE Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and...
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Client Success Manager
1 week ago
Toronto, ON, Canada Seedtag Full timeWe are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising.WHO WE ARE:Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology...
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Client Success Manager
1 week ago
Toronto, ON, Canada Seedtag Full timeWe are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising.WHO WE ARE:Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology...
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Client Success Manager
2 weeks ago
Toronto, ON, Canada Seedtag Full timeWe are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising.WHO WE ARE:Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology...
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Client Success Manager
4 weeks ago
Toronto, ON, Canada seedtag Full timeWe are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising. WHO WE ARE: Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based...
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Client Success Manager
3 weeks ago
Toronto, ON, Canada EightSix Network Inc Full timeWHO WE ARE: Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology provides human-like understanding of the content in the web, the highest level of brand safety in the industry and unmatched cookieless targeting capabilities. We engage with the market on both demand and supply side to create, activate...
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Client Success Manager
4 weeks ago
Toronto, ON, Canada Seedtag Full timeWe are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising. WHO WE ARE: Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based...
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Client Success Manager
1 week ago
Toronto, ON, Canada Seedtag Full timeWe are looking for a talented Client Success Manager in our New market Canada to join and change the world of advertising together, as we are developing privacy-first context-based technology to push the boundaries of cookie-less advertising. WHO WE ARE: Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based...
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Client Success Manager
2 months ago
Toronto, Canada SRED.io Full timeWe are seeking a highly motivated Client Success Manager to join our team, working on an exciting software product to revolutionize the way companies track their innovation. The Client Success Manager will be responsible for managing the technical aspects of our client relationships, ensuring their success and satisfaction with our products and...
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Client Success Manager
1 month ago
Toronto, Canada Buyapowa Full time**Dear new Client Success Manager** It's funny to think you're reading this, even though we haven't actually met yet. But, given that you're the new Client Success Manager who's going to take our amazing team to the next level, we just wanted to say hi. Becs, our MD of CS is especially excited to meet you - first because she's great and a pleasure to work...
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Manager, Client Success
2 months ago
Toronto, Canada Maple Full time**ABOUT MAPLE** Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and...
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Client Success Manager
1 day ago
Markham, ON, Canada Metergy Solutions Full timeRole: Client Success ManagerStatus: Full TimeReports to: Director, Client ManagementDivision: Metergy Solutions, Inc.Location: Warden Office (Markham)The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact, understanding the...
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Client Success Manager
1 day ago
Markham, ON, Canada Metergy Solutions Full timeRole: Client Success ManagerStatus: Full TimeReports to: Director, Client ManagementDivision: Metergy Solutions, Inc.Location: Warden Office (Markham)The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact, understanding the...
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Client Success Manager
2 months ago
Toronto, Canada Get A-Head Full time**Client Success Manager** **Objectives of this Role** - Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive continued value of our products and...
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Client Success Manager
2 weeks ago
Toronto, Canada F. H. Black And Company Incorporated Full time**Client Success Manager**: - **Location** **Remote** We are looking for a motivated, creative, customer driven, highly technical individual, with excellent time-management skills capable of working in a **Client Success Manager** role with mínimal supervision who is excited about a challenge and wants to work remotely - **FOREVER**. **About Us**: For...
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Client Success Manager
11 hours ago
Toronto, Canada Buyapowa Full timeDear new Client Success Manager It's funny to think you're reading this, even though we haven't actually met yet. But, given that you're the new Client Success Manager who's going to take our amazing team to the next level, we just wanted to say hi. Becs, our MD of CS is especially excited to meet you - first because she's great and a pleasure...
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Client Success Manager
2 months ago
Markham, ON, Canada Metergy Solutions Inc Full timeApril 11, 2024 Role: Client Success Manager Status: Full Time Reports to:Director, Client Management Division:Metergy Solutions, Inc. Location: Warden Office (Markham) The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client...
