CONSULTANT, INDIGENOUS CUSTOMER CARE(RELATIONSHIP MANAGER)
3 weeks ago
Temporary - Full Time until 12/31/2026
The Consultant is accountable to provide leadership and strategic consultation and support to a broad range of multiple functional areas.
As a member of SaskPower’s management team, this position is responsible to research, develop, recommend and implement strategic
and operational programs, policies and procedures regarding SaskPower’s organizational structure, operations and managerial methods;
ensuring alignment with both departmental and corporate goals and objectives.
Provide strategic and confidential consultation and advice on a broad range of multiple functions, while providing creative solutions to the
organization related to the management and day-to-day operations of the organization
• Lead and participate in projects identifying current and future business needs, industry best practices, opportunities and challenges of the
Lead and participate in cross-functional work teams, strategic planning initiatives, workshops and meetings in order to develop innovative
Drive and facilitate change, including making change happen throughout the organization through the implementation of strategic projects
Develop and maintain strategic networks and business relationships both internal and external to SaskPower in order to foster a positive
Provide leadership and direction to project teams, corporate programs and/or assigned staff as required
• Degree in Business, Marketing, Communication, Social Sciences or other related equivalent AND/OR;
• Five (5) years of experience in a front-facing customer services function and/or experience working with Indigenous communities
• Experience in billing and collections activities would be considered an asset
• Results oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and
Ability to work and manage in a changing environment
• Excellent interpersonal, facilitation, project management and decision making skills
• Ability to foster a culture focused on safety, innovation and teamwork
• abilities test, case study and/or presentation.
At SaskPower, we believe in the importance of diversity and inclusion. and a workforce that represents the communities we serve.
These include:
• persons with disabilities
• women
• LGBTQ2S+ community
• As part of our ongoing commitment to reconciliation, we prioritize hiring Indigenous Peoples as we recognize and respect their knowledge and experience. We acknowledge the barriers that affect equity groups, and we’re committed to addressing, mitigating and accommodating these barriers to strive for equity in the workplace. Learn more at Commitment to Diversity.
Please apply online at by 01/15/2024. #
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