Reliability Analyst

1 month ago

Toronto ON, Canada Porter Airlines Inc. Full time

Job Summary

Reporting to the Director of Fleet Reliability, the Reliability Analyst will provide support to the Technical Operations team through oversight of aircraft system trends and delays through data analysis and assessment of reliability performance, with the goal of improving the Airline’s Operational Reliability.


Duties & Responsibilities

  • Collect and process in-service reliability data
  • Track, report and provide recommendations to the Director, Fleet Reliability on component reliability and failure rates
  • Review all unscheduled component removals for failure mode analysis and track NFF rates
  • Provide recommendations for improvements on ATAs and aircraft systems based on trend data
  • Liaise with vendors whose products fall below target reliability rates
  • Review all OEM Service Bulletins and other technical documents and recommend for implementation as required
  • Review effectiveness of previously implemented Service Bulletins, modifications, and Best Practices
  • Produce monthly reliability reports with corrective action recommendations for Technical Operations management
  • Produce recurrent fleet performance reports for external stakeholders (OEMs, Lessors, etc.) as required
  • Compile data in support of maintenance program optimization initiatives
  • Provide analyses for Technical Operations business cases
  • Support cross functional teams with maintenance forecasting
  • Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
  • Labour data reconciliation in support of reliability improvement initiatives and efficiencies
  • Other duties as assigned

Behavioural Competencies

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.


Qualifications

  • Previous experience in the aviation industry, having been directly involved in engineering, reliability or line/base maintenance operations an asset
  • Possess a degree in Aerospace Engineering an asset
  • Strong data processing skills with ability to handle large data sets
  • Strong knowledge of MS Excel and MS Access
  • Working knowledge of data visualization software and statistical computing (such as Tableau, R programming) an asset
  • Previous experience with AMOS an asset
  • High degree of accuracy and attention to detail
  • Ability to multi-task during high-stress situations with minimal supervision
  • Proven ability to work independently in a fast-paced dynamic environment
  • Strong analytical skills
  • Effective verbal and written communication skills

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Hybrid


Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit or follow @porterairlines on Instagram, Facebook and Twitter.

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