Reservations Supervisor at Popular Hotel
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Take the lead as a Reservations Supervisor at a renowned hotel in Kimberley. Drive occupancy and enhance guest experiences through efficient team management and exceptional service. Join a popular hotel in Kimberley as a Reservations Supervisor, overseeing the reservations process and ensuring operational excellence. The role requires strong organizational skills and attention to detail. You will supervise a dedicated team, while also managing bookings, inquiries, and cancellations, setting the right tone for every guest's stay. Key Responsibilities:
- Oversee daily operations of the reservations department
- Supervise and train the reservations team for optimal service
- Implement strategies to maximize occupancy and revenue
- Handle complex reservations and special guest requests
- Maintain accurate guest information in the reservation system
- Proven experience as a Reservations Supervisor or Senior Agent
- Proficient in hotel reservation software
- Strong understanding of yield management techniques
- Excellent leadership and communication skills
- Ability to manage multiple tasks under pressure