Reservations Supervisor at Popular Hotel

7 days ago

Kimberley BC, East Kootenay Regional District, BC; British Columbia, Canada Placements24 Full-time

Take the lead as a Reservations Supervisor at a renowned hotel in Kimberley. Drive occupancy and enhance guest experiences through efficient team management and exceptional service. Join a popular hotel in Kimberley as a Reservations Supervisor, overseeing the reservations process and ensuring operational excellence. The role requires strong organizational skills and attention to detail. You will supervise a dedicated team, while also managing bookings, inquiries, and cancellations, setting the right tone for every guest's stay. Key Responsibilities:

  • Oversee daily operations of the reservations department
  • Supervise and train the reservations team for optimal service
  • Implement strategies to maximize occupancy and revenue
  • Handle complex reservations and special guest requests
  • Maintain accurate guest information in the reservation system
Requirements:
  • Proven experience as a Reservations Supervisor or Senior Agent
  • Proficient in hotel reservation software
  • Strong understanding of yield management techniques
  • Excellent leadership and communication skills
  • Ability to manage multiple tasks under pressure
Lead your team to enhance guest satisfaction and maximize hotel occupancy in Kimberley. #J-18808-Ljbffr