Account Manager, Creative Services

As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. The Account Manager is responsible for the generation of new business sales and profits in a specific territory. Commits to an annual sales plan, writes specific objectives and forecasts orders and expected orders and revenue on a monthly basis. The Account Manager must develop excellent product knowledge and an awareness of market conditions. Responsible for communicating with management any ideas, market trends or competitive activities.

Monitoring & reporting about sales activity, market & competitor's situation
Scheduled personalized sales demonstrations to Customers in the Fields of Business of Surgical Ophthalmology market in region of responsibility. Customers include but are not limited to Surgeons (Ophthalmology) as well as all training on applications and in servicing relevant hospital and clinic staff.
Educate and follow up the Surgeons and staff members on the operation, utilization and applications of our product to ensure overall customer satisfaction.
Establish/ maintain good relationships with customers and accounts.
Develop and implement creative and profitable marketing approaches to the individual demands of the representative’s region.
Be responsible and assist in market introductions and launches of new products planning
Including SOM, CRM, AR and DSO.
Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity.
Develop and implement synergy opportunities among other Zeiss team members, companies, Carl Zeiss field service and other corporate partners when such programs arise.
Assist / advise the local sales administration personnel when necessary, on all matters pertaining to processing of customer orders, deliveries, etc.
Review pending service jobs together with the Service team and offering any assistance that may be required in their execution
The position requires the ability to continuously adapt to change and to represent the company as per the strategy implemented by the management including participation in training sessions and keeping updated on technology changes.
A good working relationship with colleagues, service and office personnel is vital.
Represent and sell IOLs and surgical consumables
Manage account consignment inventory
Ability to visit USA and Germany for training
Abide by provincial and federal employment laws.


Bachelor’s degree
Minimum 2 - 5 years of Strategic Account Management and Experience.
Minimum 2 years of Surgical/OR sales experience is mandatory.
Experience working with senior-level executives, client relationship management and ability to influence decisions.
Ability to develop and make Key/Strategic account level presentations.
Experience required in contract negotiation and development.
Resourceful, creative, with an ability to prioritize and proactively offer solutions.
Ability to work with customers in intense surgical environment.
Must demonstrate their ability to work with internal corporate partners (sales divisions, marketing, regulatory, legal, finance, production, service, etc…) to develop cohesive, comprehensive, and innovative solutions for strategic accounts.
Proven track record of sustained sales success maintaining peak performances to at least the top 20% in sales rankings.
Four (4) years Bachelor’s degree in a business related discipline or equivalent industry experience.
Computer literacy in word processing, spreadsheet and database management.
exercising independent judgment with minimum supervision.
Provide support on key projects, including managing timelines, deliverable coordination, etc. 

We have amazing benefits to support you as an employee at ZEISS
Medical
Dental
Employee Assistance Programs
Vacation and sick pay 
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.