Bilingual Disability Administrator

4 days ago

Montréal QC, Canada Prime Hires Full time

Contract: : 07/23/2024 to 07/22/2025

Pay rate: 23.72/hr.

Hours: 8:30 AM to 4:30 PM (Eastern Standard Time Zone)- Fully Remote

Location: Ontario or Quebec (Anywhere in Ontario or Quebec)

ROLES AND RESPONSIBILITIES:

  • Processing Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so
  • Reviewing access requests meticulously and redacting third party information to avoid privacy breach – each document is reviewed to ensure it matches the request and authority above
  • Privacy Breach incidents are referred to the employee’s leader who handles the resolution and reporting requirements
  • Handling emails in several group email inboxes
  • Setting up disability claims and/or handling follow-ups for claims
  • Handling Client and Control Reports
  • Issuing payments for vendor invoices
  • Data entry (from claim forms to claims payment system – Navigator)
  • Emailing and/or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed
  • Offsite file tracking/search/retrieval
  • Handling of media files
  • Assisting with new client onboarding – transfer of files
  • New hire onboarding - Ordering IT equipment/access, coordinating with manager of new hire
  • IT equipment ordering/support for existing employees.

SKILLS AND QUALIFICATIONS:

  • Excellent attention to detail and accuracy
  • Fully Bilingual in English and French.
  • Excellent organization, prioritization, and planning abilities
  • Strong written and oral communication skills
  • Thrives in a fast-paced environment
  • Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines
  • Fast learner who is analytical, proactive, and takes initiative
  • Ability to probe, investigate and take ownership of discrepancies/issues and see through to resolution
  • Tact and diplomacy
  • Able to work independently as well as within a team
  • Post-secondary education (college or university level) is required.

We thank you for your interest in the position, however, only those who are qualified will be contacted

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.

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