Dental Receptionist

Come and join our team today and deliver exceptional patient experiences.

SmileMakers Orthodontists is excited to add a Dental Receptionist to join our well-established orthodontic practice on a contract basis in Thunder Bay, Ontario.

Our team is the secret to our success and as a Dental Receptionist, you will play an important role in ensuring our patients have a positive experience in our clinics.

What you will benefit from:

SmileMakers Orthodontists partners with Corus Orthodontists. Corus Orthodontists is one of the fastest-growing orthodontic partnerships with an overall network of over 50+ practices and 850+ team members across North America. Candidates will benefit from:

• Being part of a collaborative and engaging team that prioritizes employee development
• Partnering with and learning from an experienced network of professionals

What you will be doing – key responsibilities:

• Welcome patients as main point of contact when they arrive at the practice
• Respond promptly to incoming calls in a professional and enthusiastic manner
• Answering phone calls and emails
• Manage patient communication services such as office email , text, and website communication
• Manage incoming and outgoing mail and report
• Provide administrative support to the orthodontic staff
• Scheduling and rescheduling patient appointments, managing patient accounts, inputting new patients into the computer system
• Some Treatment Coordinating as needed.
• Other administrative support as required

About you:

• You are an outgoing, confident, individual, with a passion for patient care.
• Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
• A natural ability to develop relationships with patients, parents, and your team.
• You have a positive attitude with a strong desire to provide an excellent customer experience.
• Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
• You are observant and a good listener.

What you bring – qualifications:

• Previous experience in an Administrative Assistant role.
• Previous dental or medical reception experience (preferred)
• Microsoft office proficiency
• Ability to be respectful of others and act with discretion at all times
• Ability to work independently and in a team environment
• Excellent organizational and time management skills
• Excellent verbal and written communication skills
• Excellent social and interpersonal skills
• Ability to prioritize tasks
• Self-motivated and reliable

How to Apply:

We know that applying to a new role takes a lot of work and we sincerely value your time and your interest in SmileMakers Orthodontists. We are looking forward to reading your application.

At SmileMakers Orthodontists & Corus Orthodontists, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination. Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.

We thank all applicants, though only those selected for an interview will be contacted.

Corus has a strong commitment to diversity and all qualified candidates will be considered.