Over the Road Support Coordinator

3 weeks ago


Winnipeg MB, Canada Arnold Bros. Transport Ltd. Full time

Over the Road Support Coordinator

For nearly 65 years, Arnold Bros. Transport Ltd. has been providing over the road transportation solutions to customers throughout North America. We specialize in truckload highway transport & logistics management and pride ourselves on going the extra mile to solve our customer’s pressing challenges and deliver exceptional service. We are a multi-generation, family-run company with dedicated staff and drivers, quality equipment and cutting-edge technology. Our head office is in Winnipeg, and we have locations in Milton, Calgary, and yards in Vancouver, Edmonton, Saskatoon, and Montreal. We pride ourselves on our inclusive family culture and our ability to be creative.

Working closely with other members of our Operations team, the Over the Road Support Coordinator assists drivers and operations in responding to maintenance-related breakdowns. The Over the Road Support Coordinator is a strong communicator and task manager, and able to effectively diagnose the cause of breakdowns, coordinate internal or external servicing, and ensure repair costs and turnaround times remain in line with industry standards.

Please note this position will be 6-month term and the hours for this position will be 3:00 pm - 11:30 pm, Monday to Friday.

Key Responsibilities:

  • Formulates and executes repair plans by providing guidance to drivers, operations, and maintenance personnel in relation to vehicle and equipment breakdowns.
  • Sources and maintains key relationships with external service providers.
  • Authorizes and approves charges in relation to vehicle and equipment repairs.
  • Continually communicates with drivers, operations and maintenance personnel regarding the status of repairs and turnaround time.
  • Records and verifies repair information into company database and intranet, ensuring appropriate documentation and record keeping is preserved.

Qualifications & Competencies

  • Strong multitasking and problem-solving skills
  • Excellent organizational, communication and time management skills
  • Strong commitment to safety and wellness
  • Strong knowledge of MS Office Suite
  • Strong knowledge of the mechanics relating to highway units, refrigeration transport trailers, heater transport trailers, and air systems.
  • Candidates interested in this exciting career opportunity should apply by email, including your cover letter and resume, indicating the role in your subject, to:

Arnold Bros. Transportation Ltd.

Human Resources Coordinator

739 Lagimodiere Blvd

Winnipeg, MB R3J 0T8

Arnold Bros. Transport Ltd. values diversity and encourages applications from qualified women and men, visible minorities, Indigenous people, and persons with disabilities. Please indicate any accommodations required to facilitate a successful application and interview process when applying.

We thank all applicants, however, only those under consideration will be contacted.

Job Type: Full-time

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Winnipeg, MB R2J 0T8: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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