Online Store Manager H/F

4 weeks ago

Canada Neighbourly Pharmacy Inc. Full time

Neighbourly Pharmacy is looking for a Front Store Manager to join our Stoughton, SK location at Newhope Pharmacy.
NeighbourlyPharmacy is Canada's largest and fastest-growing network of communitypharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
The Front Store Manager is responsible for operating the entire front store. This includes various duties such as handling customer transactions, staff scheduling/training, merchandising of products, ordering, and receiving, assisting in month-end billing, reporting, scheduling, and other various duties as required.
The usual shifts will be Monday to Friday from 9:00 a.m. To oversee the entire operation of the front store including adherence to Neighbourly Pharmacy’s policies, development of a professional image, supervision of front store personnel, and maintaining profitable front store operations.

Store Operations
Lead and participate in initiatives to achieve the store’s strategic objectives.
Promote the Neighbourly Pharmacy brand through publishing, presenting, and participation in industry associations to improve brand awareness.
Follow and promote the Neighbourly Pharmacy policy manual to inspire a working environment that attracts and retains talented, committed, and engaged employees.
Ensure all existing and new staff adhere to store policies. Take appropriate corrective actions where violations of store policies occur.
Manage practices regarding returns, complaints, store security, and employee discounts. Ensure proper store opening and closing, security alarm activation, and all day-end procedures.
Ensure proper store maintenance, building security, and all store cleanliness and general housekeeping guidelines are followed.
Ensure that the store projects to customers a warm, friendly, and service-oriented image.
Establish a good relationship within the business community.
Ensure that all areas of the front store are clean, neat, and professional.
Front Store Personnel
Manage front store staff in all Front Store aspects.
Train all front store employees and ensure that all front store staff perform job duties according to their job descriptions.
Coordinate work schedules for all front store personnel.
Supervise all front store personnel in day-to-day operations.
In coordination with Human Resources, hire, discipline, and terminate front store employees as needed.
Ensure that the front store is always operated professionally, including maintaining courteous customer service.
Inventory and Buying
Ensure proper inventory control in all departments as per budgets and preferred supplier programs are followed.
Assist the store operator in budgeting, buying, inventory, and pricing objectives; work to maximize gross margins.
ensure proper ordering and set-up of the sales.
Ensure that all shrinkage is controlled in areas such as returns, paid-outs, and internal and external theft, and proper pricing and receiving guidelines are followed.
Manage Monthly Cycle Count Schedule and inventory reporting to the Neighbourly Pharmacy Inventory Manager.
Handle sales representatives utilizing the POS system and check suggested orders from reps for approval; ensure all claims, damages, and returns are handled.
Coordinate with the receiver all retail pricing in keeping with store policy and local competition. Coordinate with the receiver to ensure the maintenance and ordering of adequate stock of store supplies such as bags etc.
Ensure daily facing of all sections, replenishment of stock and new products, and delegate such responsibilities to Sales Clerks.
Coordinate all signage and POP materials including correct placement of window banners, promotional signage, and sale shelf talkers.
Operate the front store within the guidelines and objectives of Neighbourly Pharmacy.
Participate in setting financial operating budgets and policy objectives with Neighbourly Pharmacy both on a long-term and short-term basis.
Ensure proper record-keeping, reporting, and timely communication with the Neighbourly Pharmacy Accounting Office.
Experience managing a retail store.
Knowledge of managing and training teams.
Strong people management and leadership abilities.
Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
Microsoft Office: 1 year (preferred)
Retail management:

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