Quality and Implementation Specialist

3 weeks ago

Toronto ON, Canada University Health Network Full time

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.



Site: Princess Margaret
Department: Cancer Care Quality and Innovation
Reports to: Cancer Care Quality and Innovation Manager
Work Model: Hybrid- 3 days per week at minimum on site
To commensurate with experience and consistent with UHN compensation policy
Shifts: Monday - Friday
Temporary Full-Time (12-18 months)
Working under the direction of the Care Care Quality and Innovation Manager, the Innovation Specialist will lead quality improvement activities focused on acute oncology and patient flow, to ensure safe, high quality care.



As member of the Cancer Care Quality and Innovation Team the Innovation Specialist will be the ambassador for quality improvement and implementation science and will be the pivotal Lead for the following accountabilities:
To advance the Cancer Program strategy with enhanced infrastructure, data and advancement of quality improvement projects focused on acute oncology
To assist in the selection, analysis and reporting of quality-related performance indicators to monitor the program, and/or unit level performance to ensure alignment with strategic direction.
To lead several large and small scale quality improvement projects focused on capacity management, flow and acute oncology through application of proven methodologies eg. process mapping, PDSA cycles, control charts
To manage several projects focused on innovation in care and initiatives designed to promote quality improvement on a program-wide and local, patient care unit scale
To complete quality audits, observations and chart reviews to identify issues and facilitate audit and feedback and change in practice
To provide mentorship, leadership, guidance, and planning for quality initiatives through advocating for clinical standardization
To work with the CQIN Manager, Clinic/Unit Managers/Directors, Disease Site Leaders and front line staff to integrate clinical best practices, legislative requirements and policies into quality priorities
To participate in the relevant Committees and administrative tasks to advance quality improvement within the Program; preparation of QI Project Charters
Completion of a Bachelors degree
Minimum of 6-8 years practical and related experience in the healthcare field
Previous experience in quality, safety and performance improvement methods is required
Experience leading Quality Improvement initiatives within healthcare is required
Project management experience required
Ability to mentor and coach others on the quality improvement methodologies for successful outcomes
Project planning, with QI project charters and Implementation experience required
Knowledge of hospital organizational structure and processes preferred
Experience in use of Microsoft Office applications required
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
) * A flexible work environment
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.


Requests for accommodation can be made at any stage of the recruitment process.

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