Performance Monitoring Lead

1 month ago


Canada Microserve Full time

Order Management Team Lead
Location: Remote, Canada-Wide
Microserve is looking for an Order Management Team Lead to join our remote team. If you have proven skills around managing high volumes of work through a team, a demonstrated ability to prioritize and organize objectives to meet deadlines, you will be successful in this role.
The Order Management Team Lead provides leadership and supervision to a team charged with accepting, monitoring, and fulfillment of inbound orders supporting various clients in our business. The Team Lead will review contract related inventory levels and contribute to help maintain appropriate levels of inventory by processing customer provided forecasts. They will also be accountable to produce transactional, inventory, and asset reporting as required for clients supported by the Order Management Team.

Oversee ETA, RMA and inventory management
Facilitate, lead, and support all supplier relationships, and conduct supplier capability assessments in cooperation with Quality Assurance
Ensure due diligence and contract negotiations with the preferred proponents.
Hands-on experience with shipping, logistics, distribution, receipt management, vendor performance appraisal, and vendor return systems.

Minimum of 3 years of experience in purchasing management in an IT Environment.
Experience developing procurement documentation such as competitive and non-competitive bid documentation and contracts; and issuing, evaluating and awarding contracts.
Demonstrable understanding of procurement best practices, contract negotiations and contract law is preferred.
Direct work experience in a supply chain management or forecasting position.
Direct working knowledge of operations, warehouse management, and transportation management.
Corporate responsibility
About Microserve At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550 team members, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.
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