Senior Revenue Operations Manager

3 weeks ago

Vancouver BC, Canada Rewind Full time

Rewind has moved to a hybrid model of work with our employees working from an office on Tuesdays and Wednesdays.

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.
We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.

Some of our Blogs might help you get a better understanding of what we do here. We are a group of passionate performance-driven individuals who put teamwork at the forefront of everything we do. We strive to exceed expectations, driving innovation and solutions that propel our customers and ourselves forward. As a Senior Revenue Operations Analyst, you will assume a leadership role within our operations team, responsible for overseeing and optimizing revenue-related processes and driving strategic decision-making. Your expertise in data analysis, revenue forecasting, and process optimization will be instrumental in achieving revenue goals, enhancing operational efficiency, and guiding cross-functional teams. Manage and optimize the marketing & sales technology stack, including Hubspot, Salesforce, Metabase, Segment, Linkedin Insights, Sales Navigator, Funnel, ADA Chabot, etc.
Ensure all systems are integrated and functioning properly to support seamless data flow and accurate reporting.
Manage lead databases, ensuring data cleanliness and proper segmentation.
Identify opportunities for improving lead quality and conversion rates through data analysis and feedback from sales teams.
Data Management, Analytics and Reporting:
Identify data sources, collect, clean, and analyze revenue data to derive actionable insights.
Develop dashboards and reports to provide stakeholders with clear visibility into campaign performance, conversion rates, customer acquisition costs, and ROI.
Develop and maintain data segmentation for targeted marketing campaigns.
Marketing Automation:
Set up and maintain marketing automation workflows, including lead scoring, lead nurturing, and email campaigns.
Continuously optimize marketing automation processes for increased efficiency and effectiveness.
Assist in managing the marketing & sales budgets by tracking expenses and evaluating ROI of various acquisition activities.
Provide recommendations for resource allocation based on budget analysis.
Collaborate with Finance and go-to-market Leaders to ensure effective budget planning and utilization.
Salesforce System Enhancements:
Establishing a partner referrals management process in Salesforce
Clean up reports and dashboards for the Sales and Agency Partner Program (APP) team to provide a clear view of lead flow, opportunities, and performance.

Our ideal candidate has a Bachelor's degree in Business, Finance, Economics, or a related field, as well as 3+ years experience as a revenue analyst , sales operations analyst, or in a similar revenue-focused role .

Advanced proficiency in data analysis tools and techniques, such as Excel, SQL, Metabase, or Tableau.
Experience with Salesforce and Hubspot is a must, including proficiency in data administration & management within these tools.
Excellent analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
Strong leadership and project management capabilities to lead initiatives and drive process improvements.
Effective communication and presentation skills to convey complex information to various stakeholders, including senior management.
Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Summer hours (off every other Friday from June - September) and office closed during the holiday break (Dec 23 - Jan 1st)
~1000/year wellness/home office allowance

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