Salesforce Administrator

3 weeks ago

Vancouver BC, Canada Marqeta, Inc. Full time

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card-issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real-time. Marqeta is powering the most well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc.). Today nearly 8 out of 10 Americans use a product powered by Marqeta every week. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

As Marqeta’s Salesforce Administrator , you will serve as a technology partner for our stakeholders leveraging Salesforce including GTM, customer onboarding, customer success and other cross-functional teams.

Your chief aim is to improve operational excellence and customer experiences by configuring Salesforce using SFDC Administrator best practices and solid engineering fundamentals in an Agile framework.

You are expected to work collaboratively with cross-functional teams, review business requirements, perform system administrator functions, increase data integrity, improve system performance, maintain integrations and automate business processes.

The impact and visibility of your engineering work will directly align with strategic company-wide initiatives, improve customer experiences and increase productivity for internal users.

This role will be performed in either Toronto, ON or Vancouver, BC Canada. We’d love for you to join us

What You’ll Do

  • Understand the company, business and technical requirements and goals
  • Perform Salesforce Admin duties
  • Translate requirements into well-architected solutions
  • Design, build, test and deploy solutions in Salesforce in an Agile framework
  • Collaborate with cross-functional teams, IT dept and other engineering teams
  • Help maintain existing integrations with external/internal systems
  • Execute release management processes to achieve high quality deployments
  • Support user access, roles, profiles, permissions, public groups, OWD, sharing rules
  • Perform Security Reviews, Release Updates, Health Check and Optimizer
  • Maintain high sprint velocity goals and estimate work effort
  • Participate in daily standups and perform stakeholder demos

What We’re Looking For

  • 3-5 years of Salesforce Admin experience (configure, customize, support)
  • Salesforce Administrator Certification
  • Salesforce Advanced Administrator Certification
  • Salesforce Sales Cloud Consultant Certification
  • Salesforce Service Cloud Consultant Certification
  • Salesforce CPQ Certification
  • DocuSign admin experience
  • Experience working with Sales Cloud, Service Cloud, CPQ and Experience Cloud
  • Experience working with a Contract Lifecycle Management solution
  • Experience working in Agile / Scrum environments
  • Experience with with complex multi-phase projects
  • Experience configuring integrations with sales and marketing SaaS products
  • Clear communication skills (verbal and written)
  • Strong knowledge of Salesforce Objects and Data Model
  • Strong declarative knowledge, understands tradeoffs of using code
  • Ability to systematically troubleshoot and resolve technical issues.
  • Ability to reliably prioritize and complete tasks with minimal supervision

Nice-To-Haves

  • Marketing technical experience (Marketo, Salesloft)
  • DocuSign technical experience

Manager

Recruiter For This Role

  • Steve Pestorich - Senior Staff Recruiter

Typical Process

  • Application submission
  • Recruiter phone call
  • Hiring manager video call
  • Virtual “Onsite” consisting of 4-5, 45 min calls
  • Offer
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