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Director, Performance Engineering/Project Management

4 months ago

Ontario, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Sun Life Retail Advice & Solutions (RA&S) is one of Canada’s leading financial institutions that offers Canadians holistic advice and innovative solutions spanning insurance, health, and wealth through a continuum of digital-first hybrid advice, proprietary career, and independent sales channels. Within RA&S, Insurance Solutions is responsible for designing and distributing leading-edge life and health insurance products to over 2 million individual retail clients across Canada.Reporting to the AVP, Insurance Product & Strategy, the Director, Product Development and Innovation will be responsible for driving new product innovations and enhancements to our retail insurance new business product portfolio. The successful candidate will be accountable for leading a high performing team to execute on innovation and product initiatives spanning our life (term, participating whole life, UL, perm whole life) and health (critical illness, long-term care, personal health insurance) insurance portfolios.Product Strategy – develop and evolve the strategy for individual products on the new business insurance shelf, with focus on driving business growth, leading the industry through innovation, and improving Sun Life’s market positionProduct Development – drive product development initiatives from concept to implementation, including Client/advisor research, concept development and validation, business casing, oversight of build and go-to-market, and value realizationClient / Advisor Research – leverage and champion design-thinking best practices to build creative solutions through empathy-driven, human-centered design. Lead the development and execute on of qualitative and quantitative research plans to bring forward the Voice of the Client and Voice of the Advisor to refine approach and proposed solutionsInnovation & Pilots – develop next-gen insurance concepts based on technology trends, market direction, competitor actions and Sun Life’s strengths and assets. Bring concepts to life by executing on pilots and scaling into national solutionsHigh Performing Team – lead a team of Innovation Managers and build a diverse, empowered, best-in-class team through proactive career development and continuous feedback / coaching What you need to succeed? Minimum 5 years of related experience in the financial services industry, preferably in product management and/or strategy.‘Get stuff done’ in a complex and challenging business environmentHighly developed leadership and influencing capabilities, ability to effectively manage relationships across the organization to deliver against objectivesProven balance of analytical and creative problem-solving skills, ability to focus on the critical business issues in a data-driven and fact-based mannerStrong quantitative skills including data interpretation, model creation, and information visualizationStrong presentation and written communication skills with track record of working directly with senior leadership levelsTrack record of developing and launching new solutions, with experience leading the design and/or delivery of solutionsExperience with financial and product performance analysis. Experience with client research methodologies including design thinking, survey design and execution, and focus-group facilitation.A university degree, post graduate studies in management would be considered an asset. Supportive working environment, culture of collaboration, high performance teams
We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada
Sun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights’ 2023
The Base Pay range is for the primary location for which the job is posted. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.