Senior Training

Job Description

Our client is seeking an experienced Senior Training & Learning Specialist in Edmonton, AB

Must Have Primary Skills

• University degree in a related field such as Adult Education, Instructional Design, Business Administration, or a related discipline, plus a minimum of 2 years of progressively responsible related experience; OR a related diploma plus a minimum of 4 years of progressively responsible related experience.
• Equivalent combinations of directly related education and experience may be considered based on 1 year of education for 2 years of experience.
• Minimum 3 years of experience conducting learning needs analysis, audience and role assessments, work-context analysis, and requirements gathering to develop practical, role-based learning solutions.
• Minimum 2 years of experience designing, developing, implementing, and maintaining end-to-end learning solutions, including instructor-led training, virtual learning, e-learning, multimedia, job aids, and performance-support resources.
• Minimum 2 years of experience facilitating instructor-led and virtual training for diverse technical and non-technical audiences using plain language, demonstrations, activities, and learner-engagement techniques.

Nice To Have Secondary Skills

• 2+ years designing or configuring digital adoption and in-application performance support, including embedded guidance, walkthroughs, and contextual support using WalkMe or comparable platforms.
• 2+ years developing accessible e-learning, instructional videos, audio, or multimedia content using tools such as Articulate 360, Rise, Adobe Captivate, Camtasia, Canva, Vyond, Adobe products, or comparable tools.
• 2+ years gathering requirements, facilitating reviews, working with SMEs and stakeholders, and reconciling competing feedback to deliver quality learning solutions within established timelines.
• 2+ years using AI-enabled tools for instructional design, analysis, content development, or communications while validating outputs for accuracy, accessibility, privacy, and organizational standards.
• 2+ years using learner feedback, assessments, performance measures, adoption indicators, and other evaluation methods to measure training effectiveness and continuously improve learning solutions.Experience delivering training within ERP environments, particularly Finance, HCM/Payroll, Supply Chain Management, SAP, Oracle, Workday, or comparable enterprise ERP platforms.

Proven Experience In

This is a fully onsite position in Edmonton, Alberta, with the successful resource expected to work from the office five days per week. Standard working hours are 8:15 AM to 4:30 PM Alberta Time, Monday through Friday, excluding applicable holidays.All work must be performed within Canada due to network and data-security requirements.

Key Qualifications & Experience

• Strong experience in corporate/enterprise training, instructional design, learning and development, or organizational learning.
• Demonstrated experience developing and delivering training for ERP, enterprise technology, digital transformation, or large-scale system implementations.
• Experience conducting training needs assessments and audience/role analysis.Strong knowledge of adult learning principles and instructional design methodologies.
• Experience developing instructor-led, virtual, blended, and self-paced/e-learning solutions.
• Hands-on experience creating e-learning, multimedia, videos, job aids, QRGs, digital adoption content, and performance-support materials.Strong facilitation and presentation skills with both technical and non-technical audiences.
• Experience working with business process owners, SMEs, technical teams, vendors, project teams, and change-management stakeholders.
• Ability to manage multiple training workstreams, priorities, dependencies, deadlines, and stakeholder expectations.Experience evaluating training effectiveness, learner performance, system adoption, and continuous improvement opportunities.
• Knowledge of accessibility standards, content governance, QA, and version control.
• Experience mentoring or providing guidance to junior trainers or learning-content contributors.
• Experience with digital learning, collaboration, multimedia, content-authoring, and AI-enabled productivity tools is an asset.
• Previous experience supporting procurement, supply chain, financial, HR/HCM, or other ERP business processes would be highly valuable.

Industry experience required

Consulting

Skills

• Operating Systems
  • Must Have at least 3 years of experience with/in Training & Awareness
• Soft Skills
  • Experience In at least 2 years of experience with/in Cross-Functional