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Bilingual Customer Service Representative
3 weeks ago
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Position Title: CAN - Service Availability Reps Bilingual (Fr and Eng) IStandard: pay rate $23.502nd Shift: pay rate $25.15 Overnight: pay rate $25.99Job Description / Accountabilities:The primary accountability of this position is to provide first level technical support. Key responsibilities include:(1) Respond to a variety of inbound colleague calls/emails(2) Ensure accurate and detailed problem documentation/ticketing(3) Provide timely escalation and follow-up with support groups and colleagues(4) Identify and escalate wide-impact or potential wide-impacting outages(4) Identify trends and opportunities for improvement as well as provide ongoing feedback(5) Build ongoing support proficiency for other skills and applicationsMUST HAVE:• Bilingual : Fluency in French and English (read, speak, write)• Above average computing and navigational skills• Exceptional customer service skills• A team player who collaborates effectively with peers and other teams but can also work well independently• Good knowledge of Microsoft O365 (Word, Excel, OneNote and PowerPoint)• A technical support background or related education – troubleshooting expAbility to type at least 30 words per minuteGeneral knowledge and understanding of PC hardware and components.NICE TO HAVE:• Experience with ticketing systems is an assetTechnical degree and/or IT Certification preferred.We thank you for your interest in the position, however, only those who are qualified will be contactedInclusion and Equal Opportunity EmploymentOur client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.
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Bilingual Order Management Representative
4 weeks ago
Mississauga, ON, Canada Bilingual Source Full timeAre you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...
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Bilingual Order Management Representative
4 weeks ago
Mississauga, ON, Canada Bilingual Source Full timeAre you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...
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Bilingual Order Management Representative
4 weeks ago
Mississauga, ON, Canada Bilingual Source Full timeAre you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks?? Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...
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Bilingual Customer Service Representative
3 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ONAdecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating shift...
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Bilingual Customer Service Representative
4 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ONAdecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating shift...
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Bilingual Customer Service Representative
4 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ONAdecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating shift...
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Bilingual Customer Service Representative
3 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ONAdecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating shift...
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Bilingual Customer Service Representative
3 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ONAdecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating shift...
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Bilingual Customer Service Representative
2 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ONAdecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating shift...
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Bilingual Customer Service Representative
4 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ON Adecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating...
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Bilingual Customer Service Representative
23 hours ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ON Adecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating...
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Bilingual Customer Service Representative
3 weeks ago
Toronto, ON, Canada Adecco Full timeBilingual Customer Service Representative job openings in Toronto, ON Adecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON (bilingual French and English). These are full-time, permanent positions that have required working hours on a weekly rotating...
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Bilingual Order Management Specialist
23 hours ago
Mississauga, ON, Canada Bilingual Source Full timeJob Opportunity: Bilingual Customer Service Representative We are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...
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Bilingual Order Management Specialist
2 days ago
Mississauga, ON, Canada Bilingual Source Full timeJob Opportunity: Bilingual Customer Service Representative We are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...
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Customer Service Representative
3 weeks ago
London, Canada ECHO Power Equipment Canada Full time**ECHO Power Equipment (Canada), **a major distributor of outdoor power equipment across Canada is seeking a talented, team-oriented individual, dedicated to providing outstanding customer service and _**VIP Service**_ to our dealers throughout Canada in the role of **Bilingual (English/French) Customer Service Representative** This position will be...
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Customer Service Representative
5 days ago
London, Canada ECHO Power Equipment Canada Full time**ECHO Power Equipment (Canada), **a major distributor of outdoor power equipment across Canada is seeking a talented, team-oriented individual, dedicated to providing outstanding customer service and _**VIP Service**_ to our dealers throughout Canada in the role of **Bilingual (English/French) Customer Service Representative** This position will be...
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Bilingual Customer Service Representative
1 week ago
London, Canada Scholar's Choice Full timeTitle Bilingual Customer Service Representative Level 2 Reports To Manager of Retail and Customer Service Operations Summary This individual also helps to promote continued customer interest in the company’s products and services and supports the company with tenders and large quotes. Core Competencies - Customer Focus - Communication - Mediating and...
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Customer Service Representative
4 weeks ago
Ottawa, ON, Canada People Corporation Full timeWe are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative, Bilingual will:...
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Bilingual Customer Service Representative
4 weeks ago
Cambridge, ON, Canada EightSix Network Inc Full timePart Time / Full Time Kelly Services is currently recruiting for a client in Cambridge, Ontario for the role of Bilingual Customer Services (English and French) Full time Direct Hire role Monday to Friday- Onsite 40 hours/week The Customer Service Representative is responsible for processing customers’ orders, day-to-day clerical duties and assists in...
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Customer Care Representative
2 weeks ago
London, Canada Ministry of Public and Business Service Delivery Full timeAt ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...