Coordinator, Group Travel Operations

2 weeks ago

Etobicoke ON, Canada Jonview Full time
  • Coordinator, Group Travel Operations
  • Bilingual - English and French
  • Full Time
  • Remote work available (if located outside of GTA or Montreal)
  • Hybrid work available (1-day in the office if located in GTA or Montreal)

VALUES:

WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other.

WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity.

WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.

DESCRIPTION

The position consists of carrying out the various operations necessary to ensure the smooth running of our groups. Responsible for requesting reservations and confirming the various services for the groups. The candidate will be required to work one or two weekends during the summer to assist the tour guides on the road.

RESPONSIBILITIES

  • Activation of groups in the CCRS system (final revision of programs with quotations)
  • Management of group reservations, confirmations, and cancellations (coaches, hotels, restaurants, and activities).
  • Management of passenger lists (names, modifications, etc.).
  • Management of deposits with different suppliers.
  • Sending passenger lists to different suppliers.
  • Communicate with our customers in Europe, by phone and email, to follow up on files when necessary.
  • Take calls from guides during problems on the road and follow up on problem resolution.
  • Invoicing of files.
  • Reading customer reviews.
  • Respond to customer disputes after their return to Europe.
  • Dispatch of faxes, emails, and mail according to the established schedule

POSITION REQUIREMENTS

  • Effective oral and written communication in French and English is a must
  • Post-Secondary School Education
  • 3 years of Tourism experience
  • Ability to work under pressure and multi-task
  • Strong attention to detail and autonomy
  • Dedicated to a high level of customer service
  • Able to plan, organize and set priorities and manage processes

Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.

Only successful candidates will be contacted.

  • Travel Group Planning and Sales Coordinator

    4 days ago

    Etobicoke, Canada Jonview Full time

    **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. **WE GO BEYOND** our responsibilities to our...

  • Group Travel Sales Representative

    5 days ago

    Etobicoke, Canada Jonview Canada Full time

    **Open Position**: Group Planning & Sales Coordinator **Status**: Permanent, Full time **Location**: Montreal/Toronto **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for...

  • Travel Coordinator, Group Operations

    7 days ago

    Etobicoke, Canada Jonview Full time

    **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. **WE GO BEYOND** our responsibilities to our...

  • Travel Coordinator, Group Operations

    4 days ago

    Etobicoke, Canada Jonview Full time

    **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. **WE GO BEYOND** our responsibilities to our...

  • Group Travel Sales Representative

    7 days ago

    Etobicoke, Canada Jonview Canada Full time

    **Open Position**: Group Planning & Sales Coordinator **Status**: Permanent, Full time **Location**: Montreal/Toronto **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for...

  • Travel Group Planning

    4 weeks ago

    Etobicoke, Canada Jonview Canada Full time

    **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity. **WE GO BEYOND** our responsibilities to our...

  • Travel Group Planning

    3 days ago

    Etobicoke, Canada Jonview Canada Full time

    **VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity. **WE GO BEYOND** our responsibilities to our...

  • Remote Travel Consultant

    7 days ago

    Toronto, ON, Canada Sunwing Vacations Group Full time

    Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.Are you searching for a fun,...

  • Travel Expert

    2 weeks ago

    Barrie, ON, Canada Sunwing Vacations Group Full time

    Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.As a results and detail-oriented...

  • Project Coordinator- Travel Required

    3 weeks ago

    Waterloo, ON, Canada Samuel Packaging Systems Group Full time

    A key role in the development of RAMP Automation's custom automated equipment, the Project Manager is responsible for administration of multiple engineering projects within the constraints of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction. Required to work in a safe and efficient manner in accordance with our...

  • Travel Assistant

    5 days ago

    Etobicoke, Canada Capital Joblink - Staffing Agency Full time

    Position: Travel Assistant Salary Range: $120 - $300 per year **Responsibilities**: As a Travel Assistant, you will play a pivotal role in ensuring seamless and unforgettable travel experiences for our clients. Your responsibilities will include: Coordinating travel itineraries, including flights, accommodations, and transportation. Managing travel...

  • IT Systems Administrator

    4 weeks ago

    Toronto, ON, Canada Travel Edge Group Full time

    Travel Edge is the largest luxury-focused travel agency in North America with over 750 advisors, planners and travel experts specializing in Leisure, Corporate & Events travel. At Travel Edge we believe in the power of travel, our people, the technology they use, and giving back to the communities in which we operate. Our luxury advisors are at the core of...

  • Office Manager-operations Coordinator

    10 hours ago

    Etobicoke, Canada Times Installs Full time

    Job Summary: **Responsibilities**: - Schedule appointments and coordinate meetings with the clients. - Overlook and coordinate operations working closely with Company's management. - Supervise and manage complex team schedules and tasks. - Oversee the logistics and take care of travel arrangements: book hotels, flight tickets, transportation, etc. - Oversee...

  • Office & Operations Coordinator

    4 weeks ago

    Etobicoke, Canada Brightly Software Inc. Full time

    **Who we are** Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. **About the role** Recent...

  • Operations Manager

    4 weeks ago

    Ottawa, ON, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • Accounting Coordinator

    3 weeks ago

    Toronto, ON, Canada Ensemble Travel Group Full time

    As a member of the Finance team, the Accountant, Operations is responsible for accounts receivable, month end reconciliations, bookkeeping, and other general accounting work in conformance with established policies, practices, and procedures. Key Responsibilities: Data recording in mid-office and ERP system, Bank and other GL account reconciliations, assist...

  • Senior Group Retirement Consultant

    3 weeks ago

    Etobicoke, ON, Canada Jones DesLauriers Blevins Insurance Group Full time

    Benefit from joining our growing team! We are hiring a Senior Group Retirement Consultant in our Toronto office. The Senior Group Retirement Consultant will oversee the service, management, and execution of a book of business. This role also involves supporting the acquisition of new business. It necessitates a high level of independent discretion,...

  • Travel Coordinator

    3 weeks ago

    Toronto, ON, Canada Toronto Parking Authority Full time

    Reporting to the Program Manager, Parking Development, the Coordinator, Parking Development is responsible for supporting the implementation of TPA’s annual operating plan as it relates to parking enhancements and technology. The coordinator supports technology-based projects that enhance the customer experience and provides a seamless parking experience...

  • Legal Operations Specialist

    4 weeks ago

    Ottawa, ON, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • IT Administrator

    4 weeks ago

    Toronto, ON, Canada Travel Edge Group Full time

    Job Description Travel Edge is the largest luxury-focused travel agency in North America with over 750 advisors, planners and travel experts specializing in Leisure, Corporate & Events travel. At Travel Edge we believe in the power of travel, our people, the technology they use, and giving back to the communities in which we operate. Our luxury advisors...