Operations Coordinator

2 weeks ago

Ontario, Canada Alpineservices Full time

Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required.
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Alpine’s brand of “Reflecting Excellence” distinguish it from others. Servicing our most valued clients, the Operations Supervisor supervises group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with the client’s Store Managers, resolving issues or preventing escalations, and conducting inspections to assure quality. This role will also focus on company growth with obtaining new client contracts.
Subcontractor Management
Participates in the hiring, training, and supervision of subcontractors and their activities
Ensures that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc
Ensures that Alpine standards are adhered to through subcontractor work
Conducts weekly or monthly audits or site inspections to ensure that work is completed as required and completes reports using technology
Participate in business development and company growth opportunities
Client Relations Management:
Liaises with clients to ensure that performance standards are met and complaints are addressed
Expense Management:
Ensures subcontractor hours are in line with budget
Business Development:
Arrange business meetings with prospective clients
Working Conditions: The Operational Supervisor will require flexibility in shift times, as interaction with night cleaning crew will also be required. Must have valid driver’s license with clean driving abstract.


Training and leadership development opportunities
We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing.

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