Online Customer Service Advisor
3 weeks ago
Customer Care Representative
Victaulic is a global leading producer of mechanical pipe joining, flow control & fire protection solutions for the most complex piping applications. We build technologies and provide engineering services that address the most complex piping challenges faced by engineers, site owners, contractors, and distributors. Engineered with confidence, our solutions put people to work faster, while increasing safety, ensuring reliability, and maximizing efficiency.
As a customer care representative, you will communicate with customers via phone and e-mail. You will be using an AS400 based system as well as web-based applications. Process customer orders on web based and BPCS (AS400) system.
Deliver above and beyond customer service in a fast-paced environment.
Ability to build and maintain strong customer relationships
~ A high degree of emotional intelligence and business integrity
~ Decision-making, problem resolution and creative thinking skills
~ Familiarity with MS Office Applications
~ Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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