Quality and Process Control Manager

Found in: Jooble CA O C2 - 2 weeks ago


London ON, Canada Coldstream Concrete | Celebrating 75 years in business Full time

About Coldstream Concrete
Our mission is  Partnering with you to provide dependable outcomes through creative precast solutions . 

Coldstream Concrete is proud to be a family run business. Since 1945, Coldstream Concrete has been providing high-quality precast concrete products to the construction and drainage industry. Coldstream has evolved to become a leader in custom heavy precast concrete elements.

At Coldstream Concrete, you will use your unique skills and work with a dedicated team committed to the growth of our business and products.

We promote and encourage your continuous training and development. From employer sponsored events, company swag, and paid training, we want you to be proud of the work you do and how you are rewarded. Coldstream Concrete is looking for a new Quality and Process Manager to join our growing Leadership team. The successful candidate will bring a blended expertise and passion for quality, operations and process improvement throughout the Company’s business functions. The Quality and Process Manager will lead and work with the Quality Control Team to deliver Company standards and customer expectations.

Quality and Operations Management

Management of product inspection and testing processes within the quality department.
Accountable for the successful tracking and reporting of quality and operational metrics using Titan (ERP) software, spreadsheets and other software applications.
Analyze and interpret data from a variety of sources to determine the effectiveness of quality programs and their impact on final product and operations.
Manage root cause analysis and corrective actions. Develop training materials, including policies and procedures to support quality and operational effectiveness. 
Lead internal and external audit processes and promote positive relationships with external quality control agencies. 
Monitor risk and manage risk throughout all processes to protect company reputation and assets.

Strategic Management of Process and Continuous Improvement

Responsible for the development of company performance improvements that promote lean methodology and sustainable processes towards all operational areas, including manufacturing, safety, quality, delivery, cost and results.
Develop a strategic roadmap for change initiatives and sustainable processes and systems that track quality and operational KPIs.
Conduct studies and develop action plans that focus on quality improvement and best practices in TQM and optimization of manufacturing processes, resource allocation and work design, including lay-out of production and work-flow.
Support the Executive Leadership Team on the development of continuous improvement budgets and capital purchases. 

Leadership and Supervision of Quality Department

Accountable for the efficient management and operations of the QC department and its employees. 
Determine daily performance indicators and monitor team to achieve success. 
Monitor and assess the staffing needs of the department and report workforce planning issues to the Executive Leadership Team and HR.
Education and Training

Minimum Post Secondary Education in a related field (Quality Assurance, Operations Management, CET, CMT)
Engineering degree is considered an asset.
Certification and/or training in lean manufacturing principles (5S, Root Cause analysis, 8D, A3, value stream mapping, Kaizen, Lead Time Reduction)

Minimum 5 years’ experience working as a Quality Inspector and/or Quality Manager
Experience working in Operations Management considered an asset
Experience working in a manufacturing environment and knowledge of the construction industry and related quality standards
Experience in evaluation of operational performance (efficiency/utilization)
Ability to interpret customer prints, technical drawings, specifications and quality assurance standards
Excellent verbal and writing skills, with the ability to create organized and cohesive written materials.
Strong analytical skills and financial analysis for the purposes of carrying out calculations of savings and ROI
Paid Health and Wellness Benefits Plan (Includes dental and vision)
- Group Retirement Savings Plan
- Annual Training Day

Coldstream Concrete practices equal opportunity and fair recruitment and selection processes. We welcome applicants from all backgrounds, including race, ethnicity, sexual orientation, gender identity, age, marital status, and those living with a disability.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.


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