Instructional Designer/Facilitator

2 weeks ago


Montréal QC, Canada Clarity Consultants Full time

We are partnering with a pharmaceutical client to identify an Instructional Designer/Facilitator who will create and lead a pivotal training session. This session aims to establish effective communication objectives for customer meetings, equipping the team to build strong connections with customers through effective questioning prompts that gather critical insights.

During this project, you will collaborate with subject matter experts to design and deliver an engaging training program onsite in Montreal, ensuring the training enables participants to transition from merely relaying information to proactively engaging customers using questioning techniques by incorporating role-playing scenarios to enhance practical learning and application.

Start Date: Mid to late June

Duration & Hours: To be determined by the consultant following an interview. *The facilitation dates have not been scheduled, but the client aims for September.

Location: Instructional design work will be virtual. Facilitation will be onsite in Montreal.

Experience Required:

  • Proven experience in developing and implementing effective training programs.
  • Strong facilitation skills with the ability to engage participants in both virtual and in-person settings.
  • Experience in developing training focused on customer service and communication.
  • Expertise in creating and utilizing role-play scenarios.
  • Ability to scope projects effectively and provide recommendations.
  • Previous experience in the pharmaceutical industry.
  • Exceptional communication and collaboration skills.

NOTE: 100% Virtual Positions

Due to the nature of this virtual position, we anticipate a high number of responses from interested applicants. We may not be able to personally respond to your inquiry immediately but please know that your resume and email responses will be reviewed.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status.

About Us:

Clarity Consultants helps you take Talent Development objectives from vision to reality. Our elite L&D consultants deliver game-changing strategies and training. The world’s most forward-thinking companies trust Clarity to design, develop, and deploy learning programs that create more engaged and future-ready employees. For over 30 years, we’ve provided consulting talent for every element of learning and talent development including Needs Assessments, Learning Strategy & Planning, Instructional Design & eLearning Development, Training Facilitation & Delivery, Learning Technology Strategy & Support, Organizational Development & Change Management.

If the above opportunity is not a good fit for you and you are a learning and development or creative professional, visit to join our talent network.



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