Weekend Supervisor

4 weeks ago

Brampton ON, Canada Indigo Full time

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
We are Canada’s Cultural Department Store
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

You support the leadership team in cultivating an environment that promotes authentic, best-in-class employee and customer experiences and is guided by our culture and mission of adding joy. Your role as a Team Supervisor is one of collaboration, innovation, inspiration, support, and coaching, and in doing so, you help to sustain a high-performing culture and deliver business results. Manage the daily operations of the Distribution Centre and/or any other functions as assigned.
Execute the daily operating plan for the facility while ensuring inventory accuracy, quality, and productivity goals are met.
Report your area’s quality, productivity, service, and cost performance to the team manager.

KEY PERFORMANCE MEASUREMENTS

Engagement – Overall facility engagement scores
Quality – quality rate within your area determined through QA processes
Service – performance of your area against daily production plans
Role-model Indigo’s High-Performance Characteristics
Works with the Team Manager to develop internal talent, building a bench for future business needs
Lead by example by following all Indigo policies and procedures
Participate in annual performance appraisal with Team Manager
Ensure that facility cleanliness is maintained daily.
Ensure all safety policies and procedures are followed, and safety hazards are addressed immediately.
These meetings should be used to update your group on:
Inspires a customer-centric culture, bringing to life Indigo’s mission of creating joy and enriching lives and the Indigo Distribution Centre’s mission of shipping joy and knowledge
Establishes high-performance peer relationships
Ensures team compliance with all corporate and departmental work policies and procedures
Participate and sometimes lead projects pertaining to cost control or operations improvement.
Maintains inventory management processes and inventory accountability throughout all processes

Responsibility for the financial, service, and quality results of your areas.
Monitor and maintain a floor presence to aid in determining process improvement needs and resources to correct failures in a timely fashion, meeting all customer service quality demands.
Work Experience / Education / Certifications

Warehouse management systems experience (SAP)
Theory training on material handling equipment
Ability to conduct team meetings and group training
Intermediate computer skills in MS Office Suite
Must be available to work weekends as needed

At Indigo, we are committed to our communities, customers, and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or particular need.

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