General Manager, Performance General Manager, Performance
4 weeks ago
The ideal candidate will be a visionary leader with a strong background in healthcare management, governance, and strategic planning. The Executive Director will be responsible for overseeing all aspects of the organization's operations, including Board Governance, strategic planning, community engagement, program development, human resources management, and advocacy efforts.
Provide management with relevant and timely information, including financial, performance, and quality metrics for all activities.
• Attend management meetings to report on financial, operational, human resources, quality, and other items as necessary.
• Work collaboratively with management on human resources and communications matters.
• Engage residents, their families, and the community to plan and improve care, including surveying service users.
• Work collaboratively with public and private sector partners, including Ministry of Health, health authorities, professional associations, and others.
• Develop and lead advocacy efforts in the community to support the primary care model and programs.
• Develop structures, processes, and policies to support effective Board governance in compliance with legal, financial, regulatory, and professional requirements.
• Partner with the executive team to develop the Strategic Plan.
• Build a strong and effective management team to deliver primary health care services and other programs.
• Develop a service plan that translates strategic direction into specific expectations for partners, managers, and staff.
• Implement and monitor policies and procedures to ensure compliance and quality of care.
• Ensure adequate staffing, effective delegation, management, staff development, and working conditions to attract and retain high-quality staff.
• Create and maintain a respectful and healthy working environment that includes effective strategies to engage staff in decision-making, quality improvement, and conflict resolution.
• Bachelor's degree in Healthcare Administration, Business Administration, or related field (Master's degree is a major asset).
• Minimum of 5 years of experience in healthcare management, preferably in a leadership role.
• Strong understanding of healthcare governance, regulations, and quality standards.
• Proven track record of strategic planning, program development, and stakeholder engagement.
• Ability to work collaboratively with diverse stakeholders, including Board members, staff, community members, and government officials.
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