Assistant General Restaurant Manager

3 weeks ago

Canada Basecamp Resorts Ltd Full time

Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.
MTN House by Basecamp is our latest upscale property with 99 newly renovated hotel rooms, an elevated restaurant with a farm to table ethos, and Canmore’s first Nordic Spa (opening Summer 2024).
Be part of the fastest growing hospitality brand in Canada.
We have a health benefits plan.
As the Restaurant Assistant General Manager of Rhythm & Howl, you will be responsible for ensuring smooth daily operations, maintaining high service and quality standards, and delivering exceptional guest experiences. Join our team and be instrumental in establishing our restaurant.
Staff Management
Provide hands on support in all FOH departments when needed to maintain adequate staffing levels.
Assist with all FOH inventory counts, balancing COGS and product ordering.
Update staff timecards daily to assist with payroll and monitor payroll against budget and sales.
Assist the General Manager in meeting with wine, beer and spirit representatives.
Supervise staff to ensure high standards of service.
Ensure all service staff are using appropriate dialogue with guests.
Implement and monitor all dress code and uniform policies.
Publish FOH schedules and approve shift changes and time off requests.
Staff Training and Development
Prepare and host motivational daily pre shifts.
Ongoing product knowledge training.
Work with GM to develop and maintain employee manuals including duties and expectations, product books, wine bibles, food syllabus, spirit manuals and employee handbook.
Organize and implement training for all new FOH staff.
Daily pass-on to ensure communication between all management.
Update pre shift notes between shift and after.
Identify opportunities for increasing revenue and communicate to upper management.
Help educate and implement recycling and compost program.
Maintain overall appearance of the restaurant.
Communicate painting, burnt out light bulbs, chalkboards, tables, chairs, banquets issues with the maintenance department (issuing tickets).
Ensure that all AHS guidelines are met and upheld, and that the restaurant is operating to their standards.
Communicate hand soap and paper towel shortages to the housekeeping department.
Social Media, Guest Review Sites and other Promotions
including promotion of in-house events and features through social media, staff communications and other four-walls marketing techniques (printed billfold cards, posters, in-room ads etc.).
Work with marketing team regarding event details and advertising of promotional deals and daily updates on social media.
Communicate with all service staff to get to know regulars, their dining habits, and preferences.
Be aware of guest issues or complaints on the floor and dealing with them according to R&H standards.
Ensure that all servers are providing exceptional service to all guests and that everyone leaves happy regardless of their experience.
Ensure all staff are aware of expectations and follow through with all duties before finishing their shift.
Restaurant management experience, preferably in a leadership role, with a strong understanding of industry operations.
Proven ability to lead and motivate teams to deliver exceptional customer service.
Proficient in implementing standard operating procedures, managing inventory, and controlling costs.
Flexibility to work varying shifts, including weekends and holidays.
At Basecamp Resorts, we are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences.

  • Assistant General Manager

    2 weeks ago

    Canada The Landing Restaurant Group Full time

    Taylors Landing is looking for an Assistant General Manager to join our team! Our vision begins with genuine and fun experiences and ends with our Guests and teammates knowing we care. This goes beyond the building and fixtures. It means menus are developed, service standards are perfected, music is handpicked and experiences are made with our people as our...

  • Assistant General Manager

    2 weeks ago

    Canada The Landing Restaurant Group Full time

    Taylors Landing is looking for an Assistant General Manager to join our team!Our vision begins with genuine and fun experiences and ends with our Guests and teammates knowing we care. This goes beyond the building and fixtures. It means menus are developed, service standards are perfected, music is handpicked and experiences are made with our people as our...

  • Assistant General Manager

    2 weeks ago

    Canada The Landing Restaurant Group Full time

    Taylors Landing is looking for an Assistant General Manager to join our team!Our vision begins with genuine and fun experiences and ends with our Guests and teammates knowing we care. This goes beyond the building and fixtures. It means menus are developed, service standards are perfected, music is handpicked and experiences are made with our people as our...

  • Assistant General Manager

    2 weeks ago

    canada The Landing Restaurant Group Full time

    Taylors Landing is looking for an Assistant General Manager to join our team! Our vision begins with genuine and fun experiences and ends with our Guests and teammates knowing we care. This goes beyond the building and fixtures. It means menus are developed, service standards are perfected, music is handpicked and experiences are made with our people as our...

  • Assistant General Manager

    2 weeks ago

    Canada The Landing Restaurant Group Full time

    This goes beyond the building and fixtures. With core values that are based around quality, community and commitment to excellence, The Landing Restaurant Group is excited to showcase a truly fantastic product and experience. Ensure all food safety procedures are strictly adhered to according to regulations Work closely with management to meet revenue...

  • Assistant General Manager

    2 weeks ago

    Canada The Landing Restaurant Group Full time

    This goes beyond the building and fixtures. With core values that are based around quality, community and commitment to excellence, The Landing Restaurant Group is excited to showcase a truly fantastic product and experience. Train and supervise teammates to ensure the perfect Guest Journey each and every timeEnsure all food safety procedures are strictly...

  • Assistant General Manager

    2 weeks ago

    Canada The Landing Restaurant Group Full time

    This goes beyond the building and fixtures. With core values that are based around quality, community and commitment to excellence, The Landing Restaurant Group is excited to showcase a truly fantastic product and experience. Train and supervise teammates to ensure the perfect Guest Journey each and every timeEnsure all food safety procedures are strictly...

  • Operations - General Manager

    1 week ago

    , , Canada FMI Group Full time

    Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager RESPONSIBILITIES: Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence....

  • Assistant General Manager

    3 weeks ago

    Canada The Canadian Brewhouse Full time

    Assistant General Manager - Spruce Grove, AB, Canada - Full Time The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! A Passion for People and relationship building 2-4 years of business management experience in a high-volume, fast-paced...

  • Assistant Manager

    2 days ago

    Canada KFC Canada - FMI Group Full time

    **Location: 8710 Rue Sherbrooke E, Montreal, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at...

  • Operations - General Manager

    1 week ago

    , NB, Canada FMI Group Full time

    Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General ManagerYou run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial...

  • Assistant Manager

    4 weeks ago

    Canada KFC Canada - FMI Group Full time

    **Location: 60 Bd Cure Labelle, St-Therese, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at...

  • Restaurant Beverage Manager

    2 months ago

    Canada moovup (HK) Limited Full time

    Assist the manager in directing and supervising all ---subordinates and assume the responsibilities and duties in the absence of manager-Ensure that the restaurant is in a proper order before opening the restaurant. While closing the restaurant, all closing procedures must be completed and double-checked-Monitoring the restaurant’s cash flow and connection...

  • BALAM - General Manager

    1 week ago

    , , Canada Infinity Enterprises Group Full time

    Join our team at Infinity Group as we seek a dynamic leader to spearhead the opening of our latest culinary venture, Balam, set to debut in Spring 2024. As our General Manager, you’ll play a pivotal role in orchestrating every aspect of the restaurant’s launch in May 2024 and ensuring its seamless operation thereafter. Responsibilities: Strategic...

  • Solutions Engineer

    3 weeks ago

    Canada Consultation Manager Full time

    Consultation Manager (By Social Pinpoint) is a leading provider of innovative community engagement and stakeholder relationship management solutions. We're committed to delivering exceptional value to our clients and ensuring their success through our products and services. As we continue to grow rapidly, we're seeking a talented and experienced Solutions...

  • Solutions Engineer

    3 weeks ago

    Canada Consultation Manager Full time

    Consultation Manager (By Social Pinpoint) is a leading provider of innovative community engagement and stakeholder relationship management solutions. We're committed to delivering exceptional value to our clients and ensuring their success through our products and services. As we continue to grow rapidly, we're seeking a talented and experienced...

  • Solutions Engineer

    1 week ago

    Canada Consultation Manager Full time

    Consultation Manager (By Social Pinpoint) is a leading provider of innovative community engagement and stakeholder relationship management solutions. We're committed to delivering exceptional value to our clients and ensuring their success through our products and services. As we continue to grow rapidly, we're seeking a talented and experienced Solutions...

  • General Manager

    1 week ago

    , , Canada Dietzel International Full time

    Dietzel International Hospitality Recruitment is looking for an experienced: fortop rated, upscale Hotel with multiple F&B outlets. HOTEL PROFILE: Our client operates a well known City hotel, part of a diversified larger hospitality company. This is a highly profitable property and is known for its great service, and commitment to guest satisfaction. We are...

  • Operations - General Manager

    2 weeks ago

    , NB, Canada FMI Group Full time

    Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General ManagerYou run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operat

  • Gérant(E) de Restaurant

    2 days ago

    Canada Restaurant Cora Ste-Thérèse Full time

    _**Vous cherchez à gérer un restaurant en ayant toutes vos soirées libres, nous avons le poste pour vous!**_ Spécialiste des déjeuners & dîners, le Restaurant Cora de Ste-Thérèse souhaitent se joindre d’un ou une Gérant(e) pour son équipe actuelle. Les standards de qualité de nos plats et de nos aliments choisis sont une de nos priorités et...