Principal Architect

5 days ago

Ontario, Canada OpsGuru Full time

About the Position OpsGuru, a Carbon60 Company is a global engineering and consulting group. We are experts in the container ecosystem, data processing and analytics, machine learning/artificial intelligence, and cloud-native technologies. Our team is formed by network, data, security, DevOps specialists and application developers. OpsGuru empowers customers with technology to solve their business problems and provides the tools to ensure success in their digital transformation. OpsGuru's value to our customers centres around our ability to provide deep technical guidance based on their business needs. Principal Architects are expected to provide deep business and technical expertise across all of our focus areas in the cloud. As well as to have a level of business acumen which allows them to confidently discuss every stage of the technology adoption cycle, all the way, from the CEO to the developer. OpsGuru Principal Architects are assigned to several accounts and are expected to work with their clients to become trusted technical advisors. They are thought leaders and can respectfully guide and challenge clients, to ensure they receive the highest level of value from their technology investments. Principal Architects are expected to have experience participating in the sales process, typically in a pre-sales or equivalent capacity. They will work alongside our Account Executives and Presales Architects to scope and provide support on creating statements of work for our clients and will be heavily involved in account management. While this role is largely focused on technical and consulting-based delivery directly with customers, the Principal Architect may also be required to act as a people manager for a team of ~5 direct reports of Architects and Engineers. This would include tasks such as having regular one-to-one meetings, having professional development and goal-setting conversations, and acting as part of a communication and feedback system with your direct team. Additionally, you would help to escalate administrative or project-related issues brought to your attention and provide recommendations towards performance reviews and promotions for your team.Qualification & Skills Technical and Consulting: The ideal candidate applying for the Principal Architect Role has the following: ● 5+ years of experience delivering professional services or providing product management for one or more workloads on major cloud providers (Amazon Web Services, Google Cloud or Microsoft Azure). Preferably delivering one or more of the following: ○ Cloud Adoption in enterprise and small to medium scale environments ○ Microservices adoption ○ Insights from Data (Big Data, Machine Learning etc.) ○ Infrastructure as Code adoption (Terraform, CloudFormation etc.) ○ Cost reductions ● 10+ years of experience in a relevant information technology environment ● A history of delivering presentations to a wide ranging audience including CxO and VP level executives ● A history of managing multiple complex projects with a wide variety of stakeholders simultaneously ● Sales experience preferably in a pre-sales function ● Able to confidently model costs and explain the total cost of ownership model of various methods of hosting infrastructure ● A history of holding a budget and is able to model project costs and provide resourcing plans ● A history of handling customer requests and escalations People Management: ● Ability to adapt your communication style to individual team members ● Be an ambassador for the company by being able to explain our business mission, and values to customers ● Able to provide candid and constructive feedback to team members ● Have a bias to take ownership of challenges facing your team and see them through to conclusion ● An instinct to ask why to get a deeper understanding of problems ● Ability to establish trust with your team and invest in building professional relationships ● Able to have gap analysis conversations and help team members define effective goals ● Ability to inspire and motivate others without needing to micromanage ● Strong emotional intelligence and listening skills ● Experience leading technical teams Roles and Responsibilities Principal Architects are expected to provide deep business and technical expertise across all of our focus areas in cloud.● Report directly to OpsGuru Leadership. ● Confidently discuss every stage of the technology adoption cycle, all the way from the CEO to the developer, across multiple technical domains. ● Assigned to several accounts and are expected to work with their clients to become a trusted technical advisor. ● Thought leadership. ● Guide and challenge clients in a respectful manner to ensure they receive the highest level of value from their technology investments. ● Provide oversight to project teams to ensure technical outcomes align to solving customer business problems within project budgets and timelines ● Work with Engagement Managers to help manage project scope, and work with project teams and customers to help manage project expectations and delivery quality ● Participate in the sales process, typically in a pre-sales or equivalent capacity● Work alongside our Account Executives and Presales Architects to scope and provide support on creating statements of works for our clients, as well as being heavily involved in account management. As an employer, OpsGuru, a Carbon60 Company, recognizes the importance of balancing our careers with other aspects of our lives, and our culture reflects this ethos - from flexible work hours to health and wellness incentives and having fun along the way. We look for people who thrive in an environment of accountability and at times ambiguity as we adapt and grow our business.OpsGuru is an equal-opportunity employer. We welcome and encourage applications from people with all levels of ability. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.

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