Manager, Commercial Planning and Performance

3 weeks ago

Toronto ON, Canada CSA Group Full time

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU
It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from everyday household items to leading-edge technology - to meet exacting requirements for safety, performance, and environmental impact.

We're looking for people like you to help make it happen.

As the Commercial Director - Healthcare, you will lead and manage a regional sales team. You will provide the necessary guidance and accountability to achieve set commercial targets through account growth.

You will grow and develop your team and be responsible for training, budgeting, annual goal setting, and monitoring set measurements against goals on a prescribed basis.

You will be involved in strategy and provide recommendations for new or strategic business opportunities in core areas through the innovative use of global business analyses, market intelligence, competitive data, customer feedback, and regional input.

You will work as part of a global team to help improve service and ensure that global goals are achieved.

Responsible for developing and implementing the sales strategy, budget, and goals each year, prior to submittal of the annual budget.

Provides leadership and direction to the regional sales team on an ongoing basis. Regularly acts as an authority figure to effectively disposition customer issues and complaints.

Hires, trains and develops SAMs, TAMs, ISRs, and TSs to ensure Commercial objectives/targets are met. Evaluates staff performance and initiates disciplinary action as required. Determines training and developmental needs of staff. Enabler for strong communication, regular product knowledge and corporate goals and vision.

Monitors and manages regional sales travel and expenditures.

Plans and organizes sales staff attendance at scheduled tradeshows. Tracks success of tradeshow participants by monitoring the number of actual new orders received from leads generated at the shows.

Develops and executes promotional campaigns, and assembles strategic insights into presentation materials and call planning.

Demonstrates domain knowledge and expertise in a range of skills, such as product portfolio planning, channel and go-to-market models, and customer/market research.

Assists with the preparation of the annual sales & marketing budget to meet and contribute to the company objectives and operating margin. Participates on administrative and procedural teams to offer input and to contribute to Corporate and/or Divisional objectives. Participates in and leads special projects as required. Monitors competitor marketing activities.

Assists in the preparation and issue of marketing literature. Provides input for regional investment, M&A, marketing, and pricing strategies for the region.

Responsible for the development and management of key trade association and government agency relationships.

Provides input for business analysis, market intelligence, and competitive data. Collaborates with Finance in ensuring appropriate data and metrics are available.

Provides input for the development and implementation of relevant programs that impact staff and customers and proactively communicates as required.

Post-secondary education is mandatory, preferably in technical and/or business fields - an Engineering Degree and an MBA are assets.

Ability to influence, build networks and get things done without traditional line-authority.

Proven ability to consistently exceed sales goals.

Proven experience dealing with large organizations at a senior level.

Good IT skills (Microsoft Office), good communication and interpersonal skills. Excellent written and spoken English.

Experience with leading a regional sales team.

Continually review sales processes to ensure they are efficient, effective, and accurate.

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