Infrastructure & Network Engineer - Remote Service
Found in: Jooble CA O C2 - 2 weeks ago
Can you envisage yourself working with South West’s leading managed service provider?
How about a company that puts people before technology and allows you to shape your own work environment? If you have the passion, motivation, and dedication to provide first-class customer service, you may be what we’re looking for.
As a Apprentice Infrastructure Engineer, you will be the first point of contact for IT-related queries from our diverse client base. As well as helping and advising end-users with a range of queries, you will also communicate and solve technical issues over the telephone and via remote support. Network Cabinet installation and management
· Installation of Networking equipment to customer premises
· Installation of CCTV equipment to customer premises
· Hardware and software repairs in a workshop facility
· Carry out network documentation and reporting
· Diagnose and resolving faults on IT equipment
· Attend relevant courses in respect of professional development of ICT knowledge
· Undertake small local projects and participate in larger projects under direction
· Competent in Microsoft Office applications
· Confident and professional telephone manner
· Ability to understand, interpret and analyse data
· Ability to input data accurately and efficiently
· Confidence and ability to learn new IT systems quickly
· An interest in computers and computing
· The ideal candidate will have GCSE (or equivalent) A*-C/9-4 grades in English and maths
General interest in ICT
Knowledge of Microsoft Office products
• Company mobile phone
• A proactive approach to ongoing training to help you develop life-long skills.
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