Operations Associate/Tech Support
3 weeks ago
Toronto Research Chemicals (TRC) was founded in 1982 to manufacture and supply researchers in the biomedical fields with specialized complex organic small molecules that were not commercially available. Today, Toronto Research Chemicals Inc. employs over 450 full-time staff, of which approximately 250 are PhD's and MSc's, operating in 120,000 square feet of facilities. TRC currently offers an extensive catalogue in excess of 350,000 products to more than 120 countries. TRC is proud to partner with LGC Standards, a global leader in the life science sector, providing mission critical components to customers across clinical diagnostics, pharmaceutical, research and government, food and other applied markets.
Job Description
As a Quoting Associate, you will be responsible for completing quotation requests in a professional, accurate and timely manner to our customers.
Key Responsibilities
Identify products requested by customers in TRC catalogue by having an in depth of investigation of product specs
Prepare all quotes for products in TRC catalogue
Input quotations in database: including Customer Profile, pricing, availability, minimum order quantities, payment terms, and shipping requirements
Prepare and manage timelines of assigned quotation requests
Follow up with quote requests
Collaborate with marketing to support the executions for promotions and campaigns
Qualifications
Education Requirements
~ Bachelor's degree in Science, Business or related discipline
~2-3 years' Experience working in a customer service role or equivalent
~ Experience in the Chemical industry would be an asset
~ Proficient in all Microsoft office programs and FileMaker Pro, Advanced MS Excel
~ Excellent interpersonal, written and oral communication, time management, and presentation skills
~ Excellent analytical skills
~ Details oriented
~ Self-starter; task oriented with ability to manage multiple initiatives simultaneously
~ Strong problem-solving skills
~ Ability to work in a team and achieve results in a team environment
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