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Sales Associate

3 months ago

Toronto ON, Canada Moose Knuckles Canada Full time

WHAT WE BELIEVEWe believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.Employee Assistance ProgramEmployee Loyalty Reward ProgramMoose Knuckles is looking for a parttime sales associates to join our crew. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.Some of what you’ll do:•Selling, clientelling and providing a memorable experience to each customer•Engaging in conversation in a genuine manner•Providing relevant and detailed product knowledge in each customer interaction•Providing speedy service•Completing large transactions with high level of attention to detail•Taking customer information for follow up and email blasts•Keeping the store clean and maintaining strong visual standards•Restocking sales floor and keeping store tidy during downtime•Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers•Follow the rules; understand and comply with all company policy, procedures and operationsSome of what you’ll need:•Minimum 2 years of mid-luxury or luxury experience•You call your most valued customers when there is something they’d love•You know all the key performance points around our jackets and deliver them with charm•You know how to elevate an experience for everyone that walks in our door•You always drop what you’re doing when customers walk in, offer water, a smile and a joke.•You’re not afraid of losing a sale if your co-worker can sell it better.•