Implementation Manager

2 weeks ago


Toronto ON, Canada Forma AI Full time

About the team:


The Implementation and Onboarding team leads customer onboarding to the Forma.ai platform. They work closely with our customers to streamline their compensation administration process and to optimize their sales performance management practices.


You should join this team if you're excited to drive processes forward, you enjoy managing internal and external stakeholders, and customer satisfaction is a measure of success that matters to you.



What you'll be doing:


Reporting to the Vice President of Implementation and Onboarding, the Manager of Implementation and Onboarding will be contribute in the following areas:
Develop a strong understanding of the Forma.ai platform and application to establish yourself as a product expert
Lead onboarding activities, including requirements gathering for incentive compensation plan rules, data analysis, and quality control
Interact with key customer stakeholders to coordinate project execution across the joint Forma and Customer project team
Be the “Voice of the Customer” during internal workshops to ensure that the customer's needs are represented, understood, and met
Guide and coach your team of Analysts and Associates to be high performing and client-focused
Act as the main point of contact for senior customer stakeholders, establishing yourself as a trusted partner for your customers
Act as a key point of contact for Forma.ai's Product team to articulate customer feedback and support the development of new product features
Act as a key point of contact for Forma.ai's Engineering team to implement new platform features within your customer portfolio to support continuous product improvement and process automation
What we're looking for:
~5+ years of experience in tech implementation, management consulting, or similar quantitative focused role
~2+ years experience leading project team
~ Hands on experience working in SQL
~ Ability to lead technical discussions with a non-technical audience
~ Experience working with large datasets
~ Understanding of logical structures of databases and workflows
~ Understanding of data architecture and process flows
~ Familiar with common analytical and presentation tools (i.e., Excel, PowerPoint)
~ Experience with Databricks and Python is a plus

#J-18808-Ljbffr



  • Toronto, ON, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams Coordinate the release...


  • Toronto, ON, Canada SysAid Full time

    SysAid is a service automation company delivering software for organizations that want to get more done. Our SaaS ITSM (IT Service Management) and Asset Management solutions serve more than 5,000 customers across the globe. We do the heavy lifting for IT and anyone delivering services in the digital workspace, by leveraging automation, analytics, and AI. ...


  • Toronto, ON, Canada Quantum Technology Recruiting Inc. Full time

    Job Title: Implementation Program Manager, Health Care Program Job Location: Downtown Toronto (Hybrid) Job Type: Long term contract As the Implementation Program Manager, you will be at the forefront of facilitating the successful delivery of projects and programs within our Health Care Program. Your role will encompass both business and technical...


  • Toronto, ON, Canada Achievers Full time

    With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. As Implementation Manager you'll join the Achievers Professional Services team! This team is responsible for the overall successful delivery and implementation of our software for clients, from initial roll-out to post-launch and expansion...


  • Toronto, ON, Canada Forma AI Full time

    About the team: The Implementation and Onboarding team leads customer onboarding to the Forma.ai platform. They work closely with our customers to streamline their compensation administration process and to optimize their sales performance management practices. You should join this team if you're excited to drive processes forward, you enjoy...


  • Toronto, ON, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. Identify the risks that can delay the release...


  • Toronto, Canada Wisedocs AI Full time

    Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical documents quickly using AI (Artificial Intelligence). Every week, we process hundreds of thousands of pages of documents, saving our customers hours and hours of manual processing time, and helping them process medical...


  • Toronto, Canada Achievers Full time

    **About Achievers** **Our commitment to you**: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a...

  • Implementation Manager

    21 hours ago


    Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process.Working experience in planning the release of project deliveries and release life cycleCommunicate the project-related tasks such as plans, timelines, requirements, etc. between different teamsCoordinate the release schedule and...


  • Ottawa, ON, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams Coordinate the release...


  • Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams Coordinate the release schedule...


  • Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams Coordinate the release schedule...


  • Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams Coordinate the release schedule...


  • Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process. Working experience in planning the release of project deliveries and release life cycle Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams Coordinate the release schedule...


  • Toronto, ON, Canada Marketers on Demand Full time

    Marketers on Demand is working closely with a well known and reputable company here in the GTA. Our client is known for offering some of the most recognizable products and brands in North America. The next step for them is to find an experienced and hardworking Finance Systems Manager that can help implement new finance systems within the organization....


  • Toronto, ON, Canada EightSix Network Inc Full time

    As a Delivery Consultant with Payments Background, you will play a pivotal role in ensuring the successful implementation and delivery of our payment solutions to clients. You will be responsible for overseeing the end-to-end project management process, ensuring that projects are delivered on time, within scope, and with the highest quality. In addition to...


  • Toronto, ON, Canada Nexxt Intelligence Inc. Full time

    Nexxt Intelligence is an innovative technology company disrupting the market research industry with conversational AI. We’re at the cutting-edge of natural language processing and generative AI, empowering market researchers to find rich business insights through our AI-powered platform and API. Our mission is to keep humans at the center of AI-powered...


  • Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process.Working experience in planning the release of project deliveries and release life cycleCommunicate the project-related tasks such as plans, timelines, requirements, etc. between different teamsCoordinate the release schedule and...


  • Toronto, Canada TV2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process.Working experience in planning the release of project deliveries and release life cycleCommunicate the project-related tasks such as plans, timelines, requirements, etc. between different teamsCoordinate the release schedule and...

  • Implementation Manager

    19 hours ago


    Toronto, Canada Tv2 Consulting Full time

    The Implementation Manager is responsible for scheduling, planning, and controlling the software's development and delivery process.Working experience in planning the release of project deliveries and release life cycleCommunicate the project-related tasks such as plans, timelines, requirements, etc. between different teamsCoordinate the release schedule and...