Head of delivery manager
3 weeks ago
Artemis Recrutement is excited to assist a fast-growing SMB company specialized in IT business consulting and software implementation. We are looking for a Head of delivery manager that will report directly to the VP operation. You will be responsible for managing all delivery operations and improving customer satisfaction. If you have a proven track record at developing and implementing strategic plans to meet delivery goals; you might be the right person to join a dynamic and successful team.
Location : Downtown Montreal
Salary range: 135k-145k+ bonus
Advantages:
-Medical and dental insurance plan
- Flexible working hours
- Tuition reimbursement
-Diverse and inclusive culture - They work hard and have lots of fun
Main functions:
Responsibilities and Duties:
- Manage and lead a team of delivery managers.
- Develop and implement strategic plans to meet delivery goals.
- Ensure customer satisfaction through efficient delivery.
- Monitor and report on delivery metrics.
- Implement improvements to delivery systems and processes.
- Manage relationships with key delivery partners.
- Ensure compliance with company policies and regulations.
- Coordinate with other departments to ensure smooth operations.
- Train and mentor team members to ensure efficiency.
- Resolve any issues or delays in delivery.
- Bachelor in business, logistics or related field., MBA preferred, or other Equivalent Educational Experiences
- 2-10 years of experience as a delivery manager in the industry of IT consulting, software or hardware.
- Like working with fast-paced teams in a fast-growing environment
- You excel at giving good customer service
- Strong analytical and problem-solving skills.
- You have abilities to work under pressure and meet deadlines.
Avec Artemis, votre besoin deviendra votre opportunité#J-18808-Ljbffr
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