Head Server
3 weeks ago
Résumé du poste :
Nous sommes à la recherche d'un chef serveur compétent et expérimenté pour rejoindre notre équipe. En tant que serveur principal, vous serez chargé de superviser l'expérience gastronomique et d'assurer un service exceptionnel aux clients. Vous dirigerez une équipe de serveurs, assurerez la coordination avec le personnel de cuisine, gérerez les transactions en espèces et fournirez un excellent service à la clientèle.
Fonctions :
- Superviser et former les serveurs afin qu'ils offrent un service exceptionnel aux clients.
- Assurer la coordination avec le personnel de cuisine afin de garantir la livraison des plats en temps voulu et avec précision.
- Prendre les commandes et servir les plats et les boissons aux clients.
- Traiter les transactions en espèces, y compris les paiements et rendre la monnaie exacte.
- Maintenir la propreté et l'organisation de la salle à manger.
- Aider à la préparation des repas si nécessaire
- Répondre aux préoccupations ou aux plaintes des clients de manière rapide et professionnelle.
- Collaborer avec la direction pour élaborer et mettre en œuvre de nouvelles stratégies visant à améliorer la qualité du service.
Expérience :
- Expérience préalable dans le secteur de l'hôtellerie ou de l'alimentation de préférence
- Solides compétences en matière de service à la clientèle, avec un comportement amical et professionnel.
- Connaissance des systèmes de point de vente pour le traitement des commandes et la manipulation des espèces.
- Capacité à effectuer des calculs mathématiques de base avec précision
- Excellentes aptitudes à la communication et aux relations interpersonnelles
- Capacité à travailler dans un environnement en constante évolution tout en prêtant attention aux détails.
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Job Summary:
We are seeking a skilled and experienced Head Server to join our team. As the Head Server, you will be responsible for overseeing the dining experience and ensuring exceptional guest service. You will lead a team of servers, coordinate with the kitchen staff, handle cash transactions, and provide excellent customer service.
Duties:
- Supervise and train servers to deliver exceptional guest service
- Coordinate with the kitchen staff to ensure timely and accurate food delivery
- Take orders and serve food and beverages to guests
- Handle cash transactions, including processing payments and providing accurate change
- Maintain cleanliness and organization of the dining area
- Assist in food preparation as needed
- Address guest concerns or complaints promptly and professionally
- Collaborate with management to develop and implement new strategies for improving service quality
Experience:
- Previous experience in the hospitality or food industry preferred
- Strong customer service skills with a friendly and professional demeanor
- Knowledge of POS systems for order processing and cash handling
- Ability to perform basic math calculations accurately
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
If you are passionate about providing exceptional guest service, have experience in the restaurant industry, and enjoy leading a team, we would love to hear from you. Apply today to join our dynamic team as a Head Server
Job Type: Full-time
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Tips
Experience:
- Bartending: 10 years (preferred)
- Serving: 10 years (required)
Work Location: In person
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