Part-Time Family Services Coordinator Role
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Join Ronald McDonald House Toronto as a Part-Time Family Services Coordinator. This role involves welcoming families and ensuring their comfort at both the House and SickKids Family Rooms. As a Family Services Coordinator, you will be the primary contact for families during their stay. You'll facilitate family intake, provide resources for communal living, and ensure adherence to policies while fostering a warm, compassionate environment. Your skills in customer service and organization will be crucial in this impactful role. Key Responsibilities:
- Welcome and register families upon arrival
- Manage family check-in/check-out processes efficiently
- Prepare accurate administrative documentation
- Complete general office duties and manage communications
- Assist with housekeeping and event set-ups
- Minimum one year of family support experience
- Strong customer service skills and communication abilities
- Excellent problem-solving and de-escalation skills
- Ability to lift up to 50lbs
- Availability for flexible hours and weekends