Manager / manager (H/F)

4 weeks ago

Toronto ON, Canada Butterfield & Robinson Luxury Travel Full time

Trip Managers are responsible for ensuring the highest possible quality in the operation of B&R’s Scheduled and Private departures in their assigned regions. Manage all supplier payments, as well as Guide and Route Worker expenses, and track and detail variances to the trip budget;
· Ensure departures and costings are logistically and financially sound (transfers, timing, van/guide ratio, guide travel to region) and ensure financial summary is accurate upon trip completion;
· Work with Regional Team to manage hotel room requests, releases, upgrades, and cancellations for Scheduled Trips;
· Ensure that trips are planned and run according to risk management protocol (including management of contract and collection of insurance documentation when required); Knowledge of regions and countries where we travel and understanding of luxury active travel is an asset;
· Strong administrative skills, with particular strength in Microsoft Excel and other Microsoft applications;
· Solid financial management skills with and experience in maintaining a budget;
· Strong interpersonal skills, experience managing cross-cultural and geographically dispersed teams;
· Managerial, team building and training aptitude with ability to motivate others;
· We are a travel company and therefore our busiest times of the year are based on our travellers’ preferences. We consider qualified applicants regardless of race, colour, religion, gender, national origin, sexual orientation, age, citizenship, disability, or gender identity. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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