Quality assurance manager

3 weeks ago

Mississauga ON, Canada High Liner Foods Full time

Supplier Quality Senior Specialist
Lead the execution of a risk based raw material supplier partner qualification and monitoring program.
Assure the completion of food safety and quality risk assessments and audits of raw material suppliers for qualification of new and management of existing suppliers.
Conduct on-going supplier capability assessments to verify supplier's performance.
Provide directions to suppliers to drive continuous improvement on quality systems based on findings and observations from audit reports, consumer complaints, non-conformances and market data.
Successfully engage with cross-functional teams such as Product Development and Procurement, towards selection and management of suppliers.
Improve upon document requirements and continuously review relevancy and compliance of expectations.
Develops technical expertise to drive continuous improvement with the suppliers for identified gaps in documentation and/or programs.
Validates specifications for quality and food safety attributes ensuring end to end alignment with finished product and customer specifications.
Support the implementation and maintenance of an electronic portal solution for the electronic and efficient capturing and management of supplier compliance records.
Leads and manages the implementation of vendor inspection.
Complete initial and routine quality and food safety audits of suppliers. Manage the corrective action process.
Assures compliance of global supply partners and their products with all local, state and federal regulations in the US and Canada.
Proactively work & develop processes to prevent recalls, withdraws & loss of customers due to quality concerns resulting from international raw material suppliers.
Ensures the hiring, training and onboarding of new quality technicians.
Manages the execution of the daily inspection and analysis process coordinating team in order to support the priorities of the business.
Manage the hold and disposition process for quarantined material ensuring timely closure and resolution.
Partners with procurement on non-conforming material, supports and coordinates investigations as required with suppliers.
Leads the implementation and maintenance of good laboratory practices.
Ensure all consumer and customer complaint incidence are reported to supply partners and are thoroughly investigated and resolved. Ensure the management of a strong supplier corrective action program.
Provide regular and structured feedback to stakeholders on supplier performance (complaints, non-conformance etc.).
Ability to lead Quality team to provide exceptional service to internal and external stakeholders, upholding High Liner’s quality and food safety standards.
Coach, develop, and mentor team members to achieve personal growth and success while making meaningful contributions to the success of the Quality team and High Liner Foods.
Manages performance expectations including daily accountabilities, annual goals and annual performance reviews.
Develops new training programs to support the ongoing development of team members.
seamlessly manages vacation times and gaps in coverage.
Bachelor’s Degree (Food Science or technical degree preferred but not required).
5-7 years of experience working in a quality/food safety role within food industry.
Strong interpersonal skills as this position is the face of High Liner Foods to our supplier partners.
Ability to manage and resolve conflict in a positive way.
Passionate, self-starter with realistic and practical approach to Food Safety execution; strong commitment to High Liner Quality.
Strong personal computer skills including experience with specification management systems, inventory management systems, training systems, Microsoft programs.
Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Heath, dental & vision coverage
Pay for performance incentives
Retirement Planning
Disability Support
Family friendly Flex policies & Summer hours
Volunteer hours
Safety focused work environment
#HLSJ %70596465% %%management%%

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