Medical Office Lead
1 month ago
POSITION SUMMARY The Registration Team Lead at the Lausanne Movement will oversee all aspects related to Global Gathering registrations, including nomination, application, selection, registration, financial appeals/scholarships, and participant support for Global Gatherings. The Registration Team Lead will also assess participant and stakeholder needs, set and monitor goals for registration, and provide direction to the registration team. This includes identifying capacity needs, hiring and training new team members, and providing ongoing support and supervision. WORKS CLOSELY WITH: Data, IT, Communications, Finance
Oversee Creation and Implementation of Registration Processes: Manage all areas and touchpoints related to the registration process as pertain to the Operations Team, including nomination, application, selection, registration, financial appeals/scholarships, and participant support. Monitor progress towards goals and provide direction and support to team members to ensure objectives are met.
Liaise with the Finance Team: Work closely with the finance department to manage registration payments and financial appeal implementation.
Liaise with Data & IT Team: Collaborate with the data and IT team to ensure the registration system is efficient, secure, and user-friendly. Provide support for troubleshooting and data management as needed.
Previous experience in event registration management or customer service management roles.
Proven experience in team leadership and management, including overseeing diverse teams and external service providers.
Experience in hiring, training, and evaluating staff.
Fluency in English required.
Fluency or high proficiency in Spanish, French, Portuguese, Korean, Chinese or Russian is a plus.
Ability to interact sensitivity with people from diverse Christian theological perspectives within the global Body of Christ, under the common commitment of The Lausanne Covenant .
Lausanne does not have direct employees so, the payment will be contract work with a business vendor or the prospective employee will be employed through one of our partner organizations.
Remote working arrangement, with required availability at different times of the day for periodic calls with staff around the world. This position will require some international travel (~20 nights per year).
Founded in 1974 following the First International Congress on World Evangelization, the Lausanne Movement has been serving the global church for nearly 50 years. Learn more by visiting our website lausanne.
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