RingCentral Telecommunications Analyst at RB Global
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Key Responsibilities
• Oversee administration of telephony and collaboration services
• Manage incident responses and service requests in ServiceNow
• Optimize user provisioning and call routing strategies
• Lead initiatives for platform migrations and upgrades
• Collaborate with IT and business teams to enhance services
Requirements:
• Degree in Computer Science or Telecommunications
• 5+ years in supporting telecommunications environments
• Proficiency with cloud communications, especially RingCentral
• Solid grasp of networking concepts affecting voice quality
• Excellent customer service and troubleshooting skills Drive the modernization of communication services as a Telecommunications Analyst focused on RingCentral at RB Global. #J-18808-Ljbffr
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Vancouver, BC, Greater Vancouver Regional District, BC; British Columbia, Canada RB Global Inc. Full-timeStep into a challenging Telecommunications Analyst role at RB Global, with a focus on RingCentral UCaaS solutions. Optimize our global communications systems and enhance support for a diverse user base. In this dynamic environment, your primary responsibility will be overseeing enterprise telephony, video, and unified communications services. You will...
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