Human Resources Director

1 month ago

Richmond Hill ON, Canada Octacom Full time

Octacom is an enterprise software and services company focused on document and data management solutions. Founded in 1976 and headquartered in Richmond Hill, Ontario, Octacom specializes in document management and workflow automation software as well as document imaging and data capture services, and leverages its proprietary OdissTM Document Management Software to provide a robust, secure and cost-effective solution to clients globally across a wide range of industries. Octacom’s core solutions focus on process automation, enabling large enterprise clients to streamline and optimize their financial or customer experience processes. Octacom has three Ontario-based facilities: Richmond Hill (Head Office), Hamilton and Mallorytown. 

Octacom is seeking a self-motivated and experienced HR Manager to take hands-on ownership of its HR function, including recruitment and onboarding, employee relations, compliance, and payroll and benefits, as the HR Director will be retiring later this year. As the sole HR representative, the HR Manager will be responsible for managing all aspects of human resources independently, in collaboration with Octacom’s CEO, ensuring that its HR processes are efficient, compliant, and aligned with industry standards, including SOC 2, Type 2 audit requirements. Additionally, the HR Manager will be responsible for managing employee onboarding and employee departures, coordinating annual employee policy manual review, employee training sessions and town hall meetings. The HR Manager will report to the CEO and will collaborate closely with the Manager, Administration and Finance.

Oversee all HR functions, including recruitment, onboarding, performance management, and employee relations.
Independently manage employee onboarding and departure processes for SOC 2 compliance, including documentation, and HRIS/payroll system and data management.
Coordinate annual employee training sessions on topics such as health & safety awareness, workplace violence and harassment prevention, and security awareness.
Develop and implement HR policies and procedures to ensure compliance with applicable laws, regulations, and industry standards.
Serve as the primary resource for employees regarding HR-related inquiries, providing guidance and support as needed.
Administer employee benefits programs, including health insurance, leaves/disability plans and other employee perks. 
Ensure compliance with SOC 2, Type 2 audit requirements related to HR processes and data security.
Manage payroll processes including biweekly payroll processing, ensuring accuracy, timeliness, and compliance with relevant laws and regulations.
Promote and encourage an employee-friendly culture within the company, and maintain positive relationships with staff at all levels (in office and remote) to answer questions and introduce new initiatives.
Collaborate with management, including each of the Operations Managers at our three operating locations, to identify and address HR-related challenges and opportunities. 
Identify opportunities for process improvement and efficiency enhancements within payroll and HR operations, including streamlining data integration processes, implementing automation, and optimizing reporting capabilities.
Maintain accurate HR records and documentation, ensuring confidentiality and data security.
Stay current on HR trends and best practices, continuously seeking opportunities to enhance HR processes and initiatives.

Bachelor's degree in Human Resources, Business Administration, or related field.
~ 3-5 years of progressive experience in HR management roles, with demonstrated expertise in employee relations and onboarding, recruitment, compliance and some experience administering benefit programs and payroll. 
~ Proficiency in HRIS and payroll software, with the ability to generate reports and analyze data to inform decision-making.
~ Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities concurrently.
~ Proficiency in HRIS and payroll software, with the ability to generate reports and analyze data to inform decision-making.
~ Proficiency in Microsoft Office suite.


Type: Full Time
Location: In Office in Richmond Hill, with one optional day per week remote following training
Octacom is an equal opportunity employer, and we welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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