Experienced Claims Supervisor Role

1 day ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full-time

Drive exceptional customer service as a Claims Supervisor at Gallagher Bassett. Oversee team operations and ensure strong customer and carrier relationships in a supportive environment. In this leadership position, you will mentor a dynamic team dedicated to delivering outstanding claims management. Your role will emphasize training new employees, identifying their development needs, and addressing any performance issues. You’ll play a pivotal role in managing daily operations and relationships, ensuring the team thrives in an agile work culture. Key Responsibilities:

  • Conduct interviews and training for new hires
  • Supervise daily activities of claims staff
  • Enhance customer and carrier interaction strategies
  • Reference and manage personnel performance issues
  • Oversee audits and maintain accurate reports
Requirements:
  • Minimum 5 years in claims adjustment, 3 years supervisory
  • Necessary licensing in applicable provinces
  • Knowledge of claims standards and local regulations
  • Strong organizational and time management skills
  • College/University degree is an advantage
Impact client experiences positively by leading an effective claims team at Gallagher Bassett. #J-18808-Ljbffr