Experienced Claims Supervisor Role
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Drive exceptional customer service as a Claims Supervisor at Gallagher Bassett. Oversee team operations and ensure strong customer and carrier relationships in a supportive environment. In this leadership position, you will mentor a dynamic team dedicated to delivering outstanding claims management. Your role will emphasize training new employees, identifying their development needs, and addressing any performance issues. You’ll play a pivotal role in managing daily operations and relationships, ensuring the team thrives in an agile work culture. Key Responsibilities:
- Conduct interviews and training for new hires
- Supervise daily activities of claims staff
- Enhance customer and carrier interaction strategies
- Reference and manage personnel performance issues
- Oversee audits and maintain accurate reports
- Minimum 5 years in claims adjustment, 3 years supervisory
- Necessary licensing in applicable provinces
- Knowledge of claims standards and local regulations
- Strong organizational and time management skills
- College/University degree is an advantage