Beauty Advisor

Retail Assistants (Retail & Consumer Products)

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

What we want you to do:

• Attend to customer request and enquiries on products
• Recommend the ideal beauty product to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in new beauty products launches & related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Pleasant disposition & well-groomed
• Effective communication skills in English and preferably Mandarin to communicate with Mandarin speaking customers
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customer (e.g. product knowledge)

Education & Experiences:

• Minimum secondary educational level
• Experience in beauty, skin care or cosmetic products will be an advantage
• Excellent customer service and sales oriented
• Willing to commit to retail operational hours

What's your expected monthly basic salary?

How many years' experience do you have as a Beauty Adviser?

Do you have customer service experience?

How would you rate your English language skills?

Which of the following languages are you fluent in?

How much notice are you required to give your current employer?

How many years' experience do you have as a Skin Care Advisor?

How many years' experience do you have as a beauty therapist?

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific.

Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

As strive to be Asia’s Beauty Omni Leader, we provide a seamless experience across online and offline channels, and bring retail experiences that excite and delight our consumers.

We live local and think global. Over the past 30 years, our successful track record of growing new brands and progressively expanding into regional markets is attributed to our ability to marry global perspectives into the operational nuances of the various local markets.

These seven core values (RESPECT) define us and are integral to your work experience at Luxasia. As you consider Luxasia, also consider whether you identify with these values and want to bring them to life through your work.

RESPECT

Luxasia is founded on respect for all - our Talents, Consumers, and Brand Partners. Upon this, trust is established.

ENTREPRENEURSHIP

We constantly seek out new ideas and profitable opportunities to enhance our Brand Partners’ growth in new markets.

SPEED

We enable sustainable market growth for our Brand Partners by adopting swift yet effective responses to distribution, retail, and e-commerce challenges.

PASSION

Passion drives us to make a difference to Asia Pacific Consumers. We strive to bring the finest beauty brands through easy online and offline access.

EXCELLENCE

With consistent training and capability development, we strive for excellence in all areas - from back-office to front-line Customer Engagement Officers (CEOs).

COURAGE

We overcome challenges together as One team, One Luxasia. Courage enables trust, open communication, and the escalation of issues without fear.

TRANSFORMATION

To be Asia's Beauty Omni Leader, Transformation is a must. This enables us to outperform our past and deliver more to our Brand Partners and Consumers.

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific.

Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

As strive to be Asia’s Beauty Omni Leader, we provide a seamless experience across online and offline channels, and bring retail experiences that excite and delight our consumers.

We live local and think global. Over the past 30 years, our successful track record of growing new brands and progressively expanding into regional markets is attributed to our ability to marry global perspectives into the operational nuances of the various local markets.

These seven core values (RESPECT) define us and are integral to your work experience at Luxasia. As you consider Luxasia, also consider whether you identify with these values and want to bring them to life through your work.

RESPECT

Luxasia is founded on respect for all - our Talents, Consumers, and Brand Partners. Upon this, trust is established.

ENTREPRENEURSHIP

We constantly seek out new ideas and profitable opportunities to enhance our Brand Partners’ growth in new markets.

SPEED

We enable sustainable market growth for our Brand Partners by adopting swift yet effective responses to distribution, retail, and e-commerce challenges.

PASSION

Passion drives us to make a difference to Asia Pacific Consumers. We strive to bring the finest beauty brands through easy online and offline access.

EXCELLENCE

With consistent training and capability development, we strive for excellence in all areas - from back-office to front-line Customer Engagement Officers (CEOs).

COURAGE

We overcome challenges together as One team, One Luxasia. Courage enables trust, open communication, and the escalation of issues without fear.

TRANSFORMATION

To be Asia's Beauty Omni Leader, Transformation is a must. This enables us to outperform our past and deliver more to our Brand Partners and Consumers.

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