Cellphone Technician

Nexus Cellular started in 2006, is one of the largest Canadian wholesale distributors of wireless/cellular products – devices, parts, accessories- and the only authorized distributor for LG Canada. Over the years, Nexus has established itself to be the brand that reflects trust, quality, value, and service. With our passion for the industry, product, customers and collective experience, we are confident of being at the forefront of sourcing, supplying, fulfilling the cellular needs of our customers and enabling them to grow in their business.

Our dedicated team of professionals works tirelessly to source and supply products to our valued customers. We take pride in being associated members with CTIA and other industry-related associations.

Carry out routine quality inspection of cellular products and ensure that all products are inspected/processed against the approved standard operating procedures. Assist QC Manager/QC Specialist in executing overall QC tasks.

• Assist QC Manager/QC specialist in approving incoming parts by reviewing specifications, conducting visual test, measurement tests and in rejecting/returning unacceptable products.
• Assist QC Manager/QC specialist in approving in-process production by reviewing specifications, conducting visual & measurement tests and quality control manager of changes that need to be made.
• Assist QC Manager/QC specialist in approving finished products by confirming specifications, conducting visual test, measurement test. Repair failed products when repair is possible.
• Responsible for inspection of parts, calling for repairs, by following standard operating procedures.
• Maintain safe and healthy work environment by following standards and procedures and complying with legal regulations.
• Work in coordination with the QC Manager/QC specialist in planning and prioritizing tasks in the department and accomplishing accordingly.
• Unlock incoming devices and diagnose, troubleshoot and repair as needed. Provide recommendations for resolving the technical issues.
• Provide recommendations for problem resolution
• Maintain accurate record of performed work, parts in Microsoft Excel or google spreadsheet, as advised by QC Manager/QC Specialist
• Ensure that all repairs meet or exceed Nexus quality standards and customer requirements. Attend meetings with customer to resolve quality related issues.
• Manage return products from customers and provide accurate judgment based on the condition of the received products
• Work under the supervision of QC Manager/QC Specialist to establish new production line for LCD refurbishment
• Update job knowledge by participating in training opportunities; reading technical publications.
• Perform other related duties as assigned .

• 1-3 years of relevant experience
• Well versed with MS Office suite
• Understanding of cellular products – devises, parts, accessories
• Ability to maintain records
• Organized, detail oriented

• On the job training to support personal and professional development
• Competitive

Job Category Quality Control Department

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