Full-Time Coo

THE OPPORTUNITY We have an exciting opportunity for an operations leader to join BIS Safety Software as their Chief Operating Officer (COO). Reporting directly to the Chief Executive Officer (CEO), the COO will oversee core operational functions including Risk & Compliance, Legal, Finance, and Operations. As the company continues to grow, the COO’s influence will extend across the organization, ensuring BIS’s operations remain scalable, disciplined, and agile. This will enable the company to drive sustainable growth, streamline processes, and maintain the flexibility needed to innovate and respond to market opportunities. Grounded in a culture that values humility, collaboration, and entrepreneurial spirit, BIS is committed to building smart, sustainable growth without losing its agility.

The ideal candidate will bring experience in B2B SaaS and a track record of developing leaders, building scalable systems, and fueling a mission-driven, high-performance culture. They will embody quiet strength, elevate others, and foster accountability across the organization by introducing the right processes to support smart, agile growth. This is an opportunity to lead a growing technology company through its next chapter while safeguarding its culture and sharpening its competitive edge.

The COO drives growth by evaluating operations, planning for expansion, investing in scalable technology and optimizing processes to ensure consistent customer experience. The COO translates strategic vision into actionable plans and fosters a culture of efficiency and innovation that supports rapid growth without sacrificing quality. Experience with proven growth frameworks such as Scaling Up, EOS (Entrepreneurial Operating System), OKRs (Objectives and Key Results), Lean Methodology, or Agile practices will enable the COO to drive sustainable growth while instilling disciplined execution, accountability, adaptability and alignment across the organization.

BIS Safety Software is a fast-growing technology company providing leading software for the safety industry.

Founded in 2006 and proudly headquartered in Sherwood Park, Alberta, BIS has developed a world class software solution by emphasizing client relationships and continuous innovation.

BIS Safety Software prides itself on being highly entrepreneurial in nature. New ideas and best practices are integrated quickly when they further the development of the software and company. BIS leads with heart, treating customers and team members with integrity and compassion, while celebrating success collectively as an amazing team that wins together.
For more information, please visit their website:

Partner with the CEO and leadership team to co-create company strategy, anticipating market shifts and designing bold yet achievable growth paths.
Establish and monitor company dashboards, KPIs, and reporting frameworks for performance tracking and decision-making.
Identify and implement opportunities for operational efficiency and cost reduction without sacrificing quality.
Coach and develop leaders, embedding performance management systems that elevate productivity and accountability.
Strengthen existing systems and processes to improve performance and adapt quickly to shifting business conditions

bachelor’s degree in business, computer science, or a related field; MBA or master’s degree considered an asset) is preferred but not required. 10 years of senior leadership experience, with strong strategic and financial acumen, and excellent communication and interpersonal skills.
~ Proven track record of scaling organizations to $100M+, ideally in a SaaS or software context, is advantageous.
~ Demonstrated success in driving measurable improvements in operational performance, efficiency, and growth.
~ Lead with quiet strength and humility, building trust, empowering teams, and inspiring through action, not just words.
Possesses a strong technology aptitude and the agility to grasp and apply new software to enhance operational outcomes.
Can scan market trends, competitive forces, and client needs to inform long-term strategy.
Are a strategic thinker who connects long-term vision to day-to-day execution.
Excel at fostering alignment, accountability, and performance across diverse teams.
Are skilled at coaching and developing senior leaders to elevate their departments and deliver results.
Possess deep expertise in performance dashboarding, OKR frameworks, or operational automation systems.