Director, Online Business Operations

4 weeks ago

Mississauga ON, Canada Allseating Full time

For more than 40 years, Allseating has been a leader in the design and development of solutions that adjust to the needs of customers in the office, educational and healthcare industries. Our 150,000 square foot facility in Mississauga, Ontario, Canada is home to our broad line of seating solutions. Whether it’s through innovative designs or comprehensive service programs, we’re always working at making people feel comfortable.
To accelerate innovation, we are recruiting talented individuals who will become vital and interconnected leaders of our development process.

Reporting to the President, the Director of Operations is a central member of the company’s senior team with responsibility for order fulfillment from purchasing through manufacturing to shipping. This includes Purchasing, Scheduling, Receiving, Warehousing, Production and Shipping. They are supported by their team of a Purchasing Manager, Production Manager and Logistics Manager.


They need to be visible both on the production floor and in the corporate offices and boardroom. They will meet with the sales teams and clients occasionally to discuss issues and promote the business. In addition, they will need to champion continuous improvement in current products and in the overall efficiency of the plant and office processes.


They will be expected to take the company to the next level in terms of developing their management team while also introducing new methods, technology, and efficiency.


This includes on-time delivery, out-of-box quality, safety, and cost management.
Monitor production KPIs and take corrective action as necessary to ensure targets are met or exceeded.
Work with the Production Manager to pivot the resources of labour and equipment to meet production goals and sales targets.
Work with the Logistics Manager to oversee warehousing activities and space so that optimal inventory placement is maintained for production and that parts are fed to manufacturing when needed.
Analyze the overall sales goals to determine manpower requirements and ensure staffing levels are maintained in the office and plant.
Set the direction for the ongoing hiring, disciplining, and training of employees and ensure employees are qualified to perform their job.
Conduct production meetings to foster effective communication with production leaders and employees.
Develop and mentor their management team and work to create a resilient organizational structure, right down to the shop floor, while fostering collaboration with the supporting teams of Quality, Customer Service, Order Entry, Information Technology, Design and Development and Marketing.
Lead an ongoing efficiency program to develop and implement procedures designed to reduce all forms of waste and improve overall product quality and output. This will deliver cost savings in the plant and office while improving quality and information flow.
Direct purchasing to balance the competing concerns of material cost, quality, transit times, transit costs and warehouse space.
This includes a strong presence supporting the design and development phases and the lead role during the manufacturing start up and ongoing production.
In order to thrive in our fast-paced, highly flexible work environment the candidate must possess the following:

Minimum of 15 years of manufacturing experience in a leadership role.
Strong strategic planning and execution skills, with a track record of developing and implementing successful operational strategies.
Strong skills in root cause analysis, prioritization, and problem prevention.
Please no phone calls or agencies .

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